### **General Information** Req \# WD00089481 Career area: Data Management and Analytics Country/Region: Colombia State: Cundinamarca City: BOGOTA DC Date: Monday, October 20, 2025 Working time: Full\-time **Additional Locations**: * Colombia \- Cundinamarca \- BOGOTA DC ### **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked \#196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full\-stack portfolio of AI\-enabled, AI\-ready, and AI\-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world\-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992\) (ADR: LNVGY). This transformation together with Lenovo’s world\-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. ### **Description and Requirements** Lenovo Latin America Spanish (LAS) seeks a proactive Junior Data Scientist with strong teamwork and analytical skills to assist the Service Operations team in analyzing operational data, identifying performance trends, and supporting decision\-making processes. This role is ideal for a recent graduate or early\-career professional with strong analytical skills and a passion for solving real\-world problems using data and AI. **Key Responsibilities** Collect, clean, and preprocess operational data from various sources (CRM, ticketing systems, performance dashboards). * Conduct exploratory data analysis (EDA) to uncover patterns, anomalies, and opportunities for improvement. * Build and maintain dashboards and reports to monitor KPIs such as service levels, repair quality, resolution times, and customer satisfaction. * Support predictive modeling and forecasting efforts to anticipate service demand and resource neeCollaborate with operations managers and analysts to translate business questions into data\-driven insights. * Document methodologies, findings, and recommendations clearly for both technical and non\-technical stakeholders * Build automation of routine reporting tasks using Python, SQL, or BI tools. * Provide operational support by addressing daily escalations related to dashboards and automation solutions. * Contribute to the development of AI\-ready datasets by ensuring data quality, consistency, and proper labeling for supervised learning use cases. * Support the implementation and testing of foundational AI models (e.g., classification, clustering, anomaly detection) that enhance operational efficiency and decision\-making. **Required Skills*** Proficiency in Python for data analysis. **(Must)** * Solid understanding of statistics and data visualization techniques. * Experience with SQL and relational databases. **(Must)** * Advanced English Level **(Must)** * Familiarity with BI tools (e.g., Power BI, Tableau, Looker). * Ability to communicate findings effectively through oral and written reports. * Strong problem\-solving mindset and attention to detail. * Basic understanding of processes and workflows is a plus. * Exposure to machine learning concepts and libraries (e.g., scikit\-learn, TensorFlow, PyTorch) is desirable. **Additional Locations**: * Colombia \- Cundinamarca \- BOGOTA DC * Colombia * Colombia \- Cundinamarca * Colombia \- Cundinamarca \- BOGOTA DC