**Company Description:** The Employment Service operated by Comfama is the platform that connects individuals with companies offering job opportunities and seeking talent to contribute to their growth and consolidation. Job vacancies published by Comfama Employment Service correspond to employment opportunities provided by companies across various sectors located in Medellín and Antioquia. If you are interested in reviewing job openings to connect professionally with Comfama, we recommend visiting our website www.comfama.com, under the option "Work with Us". **Job Functions:** A company located in the municipality of Sabaneta requires a Customer Service Agent for its team, with three (3) months of experience in customer service, preferably in a call or contact center. **Education Requirements:** High school graduates, technical diploma holders, technology degree holders, and university students from any academic program. **Requirements:** * Proficiency in office software tools. * Availability to work afternoon shifts starting from 2:00 pm. **Professional Competencies:** Service attitude, effective communication, results orientation, analytical and problem-solving skills. **Responsibilities:** * Manage end-customer requests according to company-established parameters * Follow up on customer service processes defined by the client * Process timely all requests received through various service channels * Foster customer loyalty toward the brand and company through high-quality processes * Promptly handle customer calls using established scripts * Perform any other duties required to fulfill contractual responsibilities **Salary:** Negotiable. **Contract Type:** Permanent. **Working Hours:** Monday to Sunday, rotating 8-hour shifts, 47 hours per week. **Work Location:** Sabaneta. **Requirements:** Proficiency in office software tools **Availability to work afternoon shifts starting from 2:** 00 pm. **Offer Conditions: