At Kolvoz, we are currently looking for an Operations Supervisor, a technologist or active or deferred student of at least the 6th semester in administrative, commercial, and/or related fields. Required skills include good knowledge of the Office suite and Google Docs, as well as a minimum of 2 years of experience in supervisory roles or managing sales teams. Your responsibilities will be: * Supervise, lead, organize, and motivate the team of agents through daily follow-up to ensure goal achievement and expected results. * Execute operational campaigns according to commercial offers and other documents. * Apply corrective actions, sanctions, and/or warnings to agents according to internal regulations. * Design campaign strategies and objectives together with the client, achieving effective negotiation. * Analyze figures and reports to create action plans and ensure business maintenance and growth. We are seeking someone proactive, persistent, results-oriented, with excellent oral and written communication, service attitude, focus on both internal and external customers, strong analytical skills for decision-making, and initiative. Contract: Indefinite term / Home Office\-Bogotá City Work schedule: Monday to Friday, 7:30 am to 5:30 pm Remuneration: 2\.400\.000 to 3\.000\.000 depending on profile and selection process Position type: Full-time Application questions: * What attracts you to the position you are applying for? * Why would you like to work at Kolvoz? * What can you contribute to Kolvoz based on what you have read on our website?