Required Profile * Advanced English proficiency (B2+). * Knowledge of finance and account reconciliation. * Ability to analyze and resolve accounting variances. * Communication skills to interact with clients and tax agencies. * CRM experience (NetSuite). Role Description The **Reconciliation Resolution Specialist** is responsible for investigating and resolving variances between collected funds and tax payments made to agencies. The role involves interacting with clients, preparing amended returns, coordinating with tax authorities, and managing cases in NetSuite. It also includes reconciling new tax obligations arising from implementations and acquisitions. Key Responsibilities * Investigate and resolve treasury variances across all platforms. * Manage refunds and collections between client bank accounts and the tax account. * Work with tax agencies to amend returns, transfer credits, and issue payments. * Close customer termination cases in NetSuite. * Provide clarity to clients regarding reconciliation reports and adjusted transactions. * Ensure collection of outstanding taxes from new and acquired customers. * Maintain accurate and up-to-date reconciliation records. * Complete assigned tasks promptly and accurately. * Actively participate in team collaboration and additional projects. Position Type: Full-time