Job Purpose Ensure operational continuity across locations through diagnosis, preventive/corrective maintenance, and installation/calibration of audio equipment (DJ, studio, PA) and associated peripherals, meeting SLA/TTR requirements and enhancing satisfaction of internal/external users. Contract Type and Compensation Indefinite-term contract, base salary of COP $2,000,000 – $2,500,000 (depending on profile) + transportation allowance + statutory benefits. Schedule and Work Modality On-site – Bogotá · Mon–Fri: 7:00 a.m. – 4:00 p.m. or 11:00 a.m. – 8:00 p.m. · Saturdays: 8:00 a.m. – 4:00 p.m. What We’re Looking For * **Education:** Technical or Technological degree in Electronics or Electrical Engineering (or related fields). * **Experience:** Minimum 2 verifiable years in technical service or maintenance of audio equipment (DJ/studio/PA) and applied electronics. * **Technical Skills:** Basic instrumentation (multimeter; oscilloscope preferred), soldering and connector/cable repair, schematic reading, wiring and routing, system calibration, basic networking and computing knowledge; proficiency in Excel/office tools for reporting. * **Preferred:** Experience with brands such as Pioneer DJ, Denon, Native Instruments, Yamaha, Shure, Focusrite, KRK, etc. Your Responsibilities * Diagnose and repair faults in audio equipment (mixers/consoles, audio interfaces, monitors, microphones, controllers, PA systems). * Perform scheduled preventive maintenance (cleaning, testing, adjustments, firmware updates) and corrective maintenance as needed. * Install, wire, and calibrate audio systems (signal routing, level balancing, noise testing, fine-tuning). * Respond to incidents and provide on-site support for classes, studios, and events; log cases and close them with documented evidence. * Manage spare parts and suppliers: request quotations, track warranties/external services, and maintain technical inventory control. * Produce technical documentation: checklists, logbooks, service reports, and recommendations for equipment improvement/replacement. * Meet and report operational metrics: response SLA, TTR (time-to-response), resolution quality, and internal/external NPS. Impact / Projects Your work keeps classes, studios, and events running smoothly—reducing downtime, improving user experience, and optimizing maintenance costs. Does This Sound Like You? Apply through this channel if you meet the requirements! Job Type: Full-time, Indefinite-term Application Question(s): * Do you agree to the stated compensation terms: base salary of COP $1,600,000 plus non-statutory commissions, and working hours from Monday to Friday, 9:00 a.m. – 6:00 p.m., and Saturdays, 8:00 a.m. – 4:00 p.m.? * Do you have at least 1 year of sales experience in intangible products (e.g., education, insurance, financial services, etc.)? * Have you worked with monthly or weekly sales targets? * Have you used CRM systems in previous work experiences?