Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company dedicated to fulfilling our corporate mission of helping surgeons treat their patients better™. We are committed to delivering unparalleled quality to the healthcare professionals who use our products—and, ultimately, to the millions of patients whose lives we impact. The primary objective of the **Sales Optimization Specialist** is to **enhance the efficiency, consistency, and overall performance of the commercial organization**, by optimizing sales processes, driving effective adoption of technology platforms, and providing structured operational support to field teams. This role ensures that Sales Consultants, Business Development Professionals, and Regional Leaders operate within a standardized, data-driven, and highly efficient commercial framework. The Sales Optimization Specialist serves as a **strategic partner to the sales organization**, focusing on improving productivity, strengthening communication with the field, and empowering teams through training, analytics, and continuous process improvement. * **Standardize and optimize the sales process/concept** across the LATAM region, ensuring consistency between direct-channel teams and distributors. * **Implement, monitor, and improve adoption of technology platforms** (CRM, communication tools, and L&D) to maximize usage by consultants, managers, and distributors. * **Analyze activity, opportunity, and performance data**, generating actionable reports for regional leadership and sales teams. * **Provide daily operational support** to sales leaders and distributors, ensuring administrative processes, information flows, and non-sales activities are executed efficiently. * **Manage communication between field teams and support functions**, ensuring clarity, alignment, and timely execution of initiatives. * **Identify deviations in commercial process execution** and propose continuous improvement actions to increase productivity and pipeline quality. * **Coordinate and support training programs**, including ECI, digital platforms, sales processes, coaching, and corporate methodologies. * **Monitor key metrics** (activities, opportunities, conversion, visits, campaigns, tool utilization) and ensure visibility for decision-making. * **Drive commercial and marketing campaigns** by creating, tracking, and delivering *actionable leads*, both for direct teams and distributor partners. * **Document best practices and procedures**, and ensure their implementation across territories and distributors. * **Ensure proper database administration**, including data quality, pipeline integrity, and accurate activity logging. * **Support recruitment, onboarding, and retention processes**, ensuring new hires and distributors adopt the operational standard from day one. * **Facilitate execution of the integrated commercial model**, aligning sales, marketing, medical education, and operations needs. * **Serve as the point of contact for distributors** regarding Arthrex’s processes, tools, reporting, and commercial alignment. * **Identify opportunities for operational simplification**, reducing administrative burden so consultants and distributors can dedicate more time to value-adding commercial activities. * **Help identify emerging learning trends** and assist in developing platforms to support learning and development initiatives. We are committed to treating all applicants fairly and do not discriminate on the basis of race, nationality, age, sex, physical characteristics, social origin, disability, union affiliation, religion, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other unlawful criterion under applicable law. **Title:** Sales Optimization Specialist **Location:** Bogota, DC, CO