Antioquia Management & Support Job Listings

Senior Engagement Manager , Professional Services64521044690306120

Indeed

Senior Engagement Manager , Professional Services

**DESCRIPTION** --------------- The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS\-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer objectives. Applying AWS frameworks like Well\-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade\-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain\-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross\-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology program/project manager, you will be responsible for: * Leading and managing complex cloud migration and implementation projects * Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning * Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer objectives * Distilling customer needs into clear technical requirements and map them to business objectives * Decomposing complex technical problems into actionable, deliverable solutions * Contributing to technical documentation and define documentation standards About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture \- Here at AWS, it’s in our nature to learn and be curious. Our employee\-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship \& Career Growth \- We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge\-sharing, mentorship and other career\-advancing resources here to help you develop into a better\-rounded professional. Work/Life Balance \- We value work\-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **BASIC QUALIFICATIONS** ------------------------ * 5\+ years of cloud based solution (AWS or equivalent), system, network and operating system experience * 5\+ years of technical program management experience * Experience in a client facing consultative role working with large, complex enterprise customers * Bachelor's degree in engineering, computer science or equivalent * Speak, write, and read fluently in English **PREFERRED QUALIFICATIONS** ---------------------------- * Experience in leading large\-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion * Project Management Professional (PMP) or equivalent certification * Knowledge of AWS or cloud technologies * Experience implementing AWS/cloud services * AWS experience preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Principal Engagement Manager , Professional Services64521044723969121

Indeed

Principal Engagement Manager , Professional Services

**DESCRIPTION** --------------- The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS\-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer objectives. Applying AWS frameworks like Well\-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade\-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain\-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross\-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology program/project manager, you will be responsible for: * Leading and managing complex cloud migration and implementation projects * Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning * Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer objectives * Distilling customer needs into clear technical requirements and map them to business objectives * Decomposing complex technical problems into actionable, deliverable solutions * Contributing to technical documentation and define documentation standards About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture \- Here at AWS, it’s in our nature to learn and be curious. Our employee\-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship \& Career Growth \- We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge\-sharing, mentorship and other career\-advancing resources here to help you develop into a better\-rounded professional. Work/Life Balance \- We value work\-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **BASIC QUALIFICATIONS** ------------------------ * 8\+ years of experience in cloud computing, preferably with AWS. * 10\+ years experience in project management of technical programs * Customer facing experience, interfacing with executive stakeholders, and leading delivery for large transformation programs * Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience * Ability to convey complex technical concepts to both technical and business audiences. * Demonstrates strong written and verbal communication skills in Spanish and English. **PREFERRED QUALIFICATIONS** ---------------------------- * Active project management certification (PMI\-PMP, CSM, SAFE) * AWS experience and certifications (AWS Certified Solutions Architect \- Associate) * Excellent communication and presentation skills, with experience preparing project communications and presenting to diverse audiences. * Proven success managing multiple stakeholders in complex enterprise environments, with ability to recognize and adapt to team dynamics, cultural nuances, and varying operating styles. * Demonstrates ability to present to C\-level executives and technical experts, driving discussions on best practices, project management, and risk mitigation. * Experience in technical problem\-solving Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Indeed

KYC Compliance Analyst

**KYC Compliance Analyst** *We are* looking for a talented **KYC Compliance Analyst** to step onto a fintech unicorn rocketship! KYC Compliance Analyst will onboard customers and mitigate risk through research and application of compliance policies. **Why join Tipalti?** Tipalti is one of the world’s fastest\-growing fintech companies. We free finance professionals to lead by modernizing the entire payables operation. We are a well\-funded, late\-stage start\-up backed by high\-profile investors. Our 2021 Series F funding round raised $270 million, valuing us at over $8\.3 billion. With total funding of just over $550 million, and with more than 3000 global customers, Tipalti is one of the most valuable private fintech companies in the world. At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti oﬀers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam and Tbilisi. **In this role, you will be responsible for:** * **Customer\-Centric Onboarding \& Due Diligence** Review and validate documentation for new customer applications while keeping customer experience at the forefront. * + Conduct holistic business evaluations using in\-house tools and external research, balancing compliance requirements with client needs. + * **Risk Assessment \& Monitoring** Own end\-to\-end decision\-making on approvals, ensuring both regulatory compliance and timely customer onboarding. * + Perform periodic reviews of accounts with a proactive, customer\-first approach to communication and resolution. + * **Collaboration \& Stakeholder Engagement** Partner with Customer Onboarding Managers to deliver a smooth, consultative onboarding journey for clients. * + Communicate clearly and empathetically with customers and internal stakeholders to resolve documentation or process gaps. + * **Continuous Improvement \& Innovation** Identify ways to reduce friction in the KYC process while maintaining compliance rigor. * + + Leverage automation, data insights, and feedback loops to improve speed, accuracy, and customer satisfaction. **About you** * Proven experience in KYC, AML, compliance, risk analysis, or fraud prevention (fintech or banking experience strongly preferred). * Experience with KYC tools/databases (WorldCheck, LexisNexis, Actimize) is a plus. * Strong critical thinking and decision\-making skills—able to balance compliance obligations with a customer\-first mindset. * Proven ability to communicate complex compliance requirements in a clear, customer\-friendly way. * Excellent attention to detail and ability to prioritize in a fast\-paced, customer\-facing environment. * Curious, proactive, and resilient—thrives at the intersection of compliance and customer success. Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited, LLC (both are hereinafter referred to as “SDS”). Any potential employment and/or consulting arrangements entered into, as it relates to this job opening, will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting, or for any issues arising out of or related to this job posting. **Our Mission** Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI\-powered platform that automates finance. Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high\-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" \- a mission to which we are constantly committed. **Accommodations** Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination. As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to hr@tipalti.com for assistance. **Privacy** We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Call Monitoring Analyst64160463726851123

Indeed

Call Monitoring Analyst

**Are you looking for a new job opportunity?** We are Noble Unión and we have an open position for you. We are seeking an Internal Operations Analyst interested in joining our team. **Who we are:** An organization committed to providing financial opportunities and developing scalable and effective business models through technological platforms. Our partners cover a broad spectrum, including advisory services and product offerings for transportation companies in the United States, as well as financial, legal, architectural, and technology development services for all communities where we operate. **Responsibilities:** * Monitor incoming and outgoing calls of sales advisors on the platform and evaluate customer interactions to identify opportunities for improvement in the sales process. * Monitor sales advisors' screens to detect inconsistencies, fraud, or potential idle times. * Generate reports on calls and positive customers. * Monitor inbound and outbound communication channels such as emails, SMS, and any other corporate medium designated for customer contact. * Process requests from Sales Leaders regarding Leads according to Salesforce rule parameters. * Monitor assigned segmentation tools to ensure proper functioning of corporate tools. * Propose, document, and create documents and formats that contribute to continuous process improvement supporting the QMS. * Prepare meeting minutes to review the quality and efficiency of sales advisors' services. * Communicate, train, and guide the work team, keeping them informed about identified issues and updates in coordination with the process Leader. * Prepare reports and documentation necessary to comply with established processes. **Experience:** Minimum 6 months of experience in quality, monitoring, or sales. **Education:** Technical or technological degree in quality, monitoring, auditing, call center, or sales. **What we offer:** Salary: $1,550,000 + transportation allowance + social benefits We also offer excellent benefits to our employees: * Access to partner gyms. * English courses. * Career development plan where you can grow your professional potential. Schedule: Monday - Friday from 9:00 am to 7:00 pm. Medellín, Antioquia. Position type: Full-time Position type: Full-time

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 1,550,000/year

Talent Acquisition Sourcer64146113858818124

Indeed

Talent Acquisition Sourcer

Senior Talent Acquisition Sourcer Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top\-notch team of more than 50,000 diverse and high\-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK\+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. What You’ll Do As a Senior Talent Acquisition Sourcer, you’ll be part of our Global Talent Acquisition team working as a hybrid employee and will partner with key leadership to build recruiting strategies and pipelines for various organizations across SBD. As a Sr. Talent Acquisition sourcer you will get to:* Partner with Recruiting Managers and business stakeholders to implement sourcing strategies and best practices * Identify opportunities to reduce hiring inefficiencies and create scalable sourcing solutions * Develop and execute various sourcing strategies and processes to attract both active \& passive talent pools * Drive scaling strategies, market expansion plans, and alternative pipelines through effective sourcing campaigns * Develop innovative ways to elevate recruiting expertise and best practices across SBD Who You Are You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:* Bachelor’s Degree or equivalent with extensive talent sourcing experience across LATAM and the USA * 3\+ years’ experience of corporate and search firm (agency) talent sourcing and candidate generation experience with a focus on Corporate functions (marketing, commercial, finance, legal and compliance, category and product management) * Proven experience in Talent Mapping, Research and Competitive Intelligence * Track record using metrics to drive results and behaviors * Experience optimizing ATS/CRMs and implementing change for critical hiring demands * Experience with Sourcing tools (LinkedIn Recruiter, Workday ATS, Avature, AI) * Comfortable presenting to internal and external stakeholders * Understanding of innovative sourcing techniques and tools to identify, nurture, and hire passive talent * Strong verbal and written communication skills (Spanish and English) * Proven data\-driven approach to decision making * Ability to think strategically and proactively The Details: You’ll receive a competitive salary and a great benefits plan. And More: We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:* *Grow:* Be part of our global company with 20\+ brands to grow and develop your skills along multiple career paths. * *Learn:* Have access to a wealth of learning resources, including our digital learning portal. * *Belong:* Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences. * *Give Back:* Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the \#1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! *We Don’t Just Build The World, We Build Innovative Technology Too.* Joining the Stanley Black \& Decker team means working in an innovative, tech\-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black \+ Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. Who We Are We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4\.0 Initiative. We are committed to ensuring our state\-of\-the\-art “smart factory” products and services provide greater quality to our customers \& greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. Global Benefits \& Perks You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. What You’ll Also Get Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60\+ brands gives you the chance to grow and develop your skills along multiple career paths. Learning \& Development: Our lifelong learning philosophy means you’ll have access to a wealth of state\-of\-the\-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). Diverse \& Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too. Purpose\-Driven Company: You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

High-Volume Recruiter - Colombia | Remote64144785899651125

Indeed

High-Volume Recruiter - Colombia | Remote

**High\-Volume Recruiter (Startup Experience Preferred)** **Location:** Remote \| **Type:** Full\-Time \| **Team:** Ops \& Talent **Apply directly here:** **https://operationsarmy.com/application** ### **The Role** Were looking for a scrappy, high\-velocity recruiter who thrives in fast\-paced, zero\-red\-tape environments. You'll be responsible for sourcing, qualifying, and hiring high volumes of talent across operations, customer success, sales, and support roles often globally. This is not a slow, buttoned\-up HR job. You'll roll up your sleeves, move with urgency, and treat recruiting like sales: high touch, high volume, and outcome\-driven. ### **What You'll Do** * Own end\-to\-end recruitment across high\-volume roles (operations, entry\-level, offshore, support) * Build and maintain a predictable recruiting funnel across multiple channels (LinkedIn, job boards, referrals, outreach) * Source talent globally, including international contractors and offshore teams * Design scrappy but scalable processes: simple pipelines, efficient scheduling, fast decision loops * Coordinate with hiring managers to calibrate candidate profiles, improve JD clarity, and prioritize roles * Own candidate experience communicate quickly, clearly, and respectfully at every step * Use tools like Airtable, Google Sheets, and ATS platforms (e.g. Ashby, Workable, or even Notion) to track and report on hiring metrics * Work cross\-functionally with Ops, Product, and Founders to staff up strategic hires fast ### **You Might Be a Fit If You** * Have 2\-5 years of experience in high\-volume or startup recruiting * Have worked at or with early\-stage startups and know how to build from * Move fast. Like really fast. You treat recruiting like sales: top\-of\-funnel, follow\-ups, closes * Are resourceful you don't wait for perfect systems, you make things work * Love finding people and building teams even if the process is a little messy * Communicate clearly, confidently, and warmly both with candidates and hiring teams * Bonus: Experience recruiting international talent or working in remote\-first environments **Apply directly here:** **https://operationsarmy.com/application**

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Call Center Assistant 307675.9819564144784667009126

Indeed

Call Center Assistant 307675.98195

**Company Description:** The Employment Service operated by Comfama is the platform that connects people with companies offering job opportunities and seeking talent to contribute to their growth and consolidation. The vacancies published by Comfama Employment Service correspond to employment opportunities offered by companies in various sectors located in Medellín and Antioquia. If you are interested in consulting vacancies to connect professionally with Comfama, we recommend visiting our website www.comfama.com under the option Work with Us **Job Functions:** An important company located in Medellín requires for its team a Call Center Assistant with one (1) year of work experience in the financial sector **Academic Requirements:** Graduated Technician or Technologist in commercial management, administrative areas, or related fields. **Requirements and/or knowledge for the position:** * Proficiency in office tools. * Negotiation, sales closing, cross-selling, and upselling. * Customer prospecting. * Experience with CRM (Customer Relationship Management) and call center software. **Job Mission:** Manage relationships with clients and members of the financial cooperative, ensuring quality service, resolving inquiries, and promoting products and services to achieve sales, membership, and customer loyalty. **Responsibilities:** * Resolve questions, inquiries, and issues from clients and members of the financial cooperative. * Provide clear and accurate information about the cooperative's products, services, and benefits. * Identify sales and membership opportunities with the financial cooperative, both with existing customers and leads. * Follow up on the lead database to convert them into members or customers. * Communicate promotional messages and terms of products or services. **Work Competencies:** Assertive communication, customer orientation, teamwork. **Salary:** $1,900,000 + current legal benefits. **Type of contract:** Fixed-term. **Working hours:** Monday to Friday from 8:00 a.m. to 5:00 p.m. and Saturdays from 8:00 a.m. to 12:30 p.m. **Work location:** Medellín. **Requirements:** Proficiency in office tools. Negotiation, sales closing, cross-selling, and upselling. **Offer conditions:** **Net monthly salary:** 1900000

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 1,900,000/year

Administrative Assistant 1626367267.1864144774735619127

Indeed

Administrative Assistant 1626367267.18

**Company Description:** The Employment Service operated by Comfama is the platform that connects individuals with companies offering job opportunities and seeking to attract talent that contributes to their growth and consolidation. Job vacancies published by Comfama Employment Service correspond to employment opportunities offered by companies in various sectors located in Medellín and Antioquia. If you are interested in reviewing job openings to connect professionally with Comfama, we recommend visiting our website www.comfama.com, option "Work with Us". **Job Functions:** SPELL SAS is seeking experienced personnel with at least 6 months of administrative experience to join its team as an administrative assistant. **Academic Requirements:** Technical degree in administrative fields or related areas. **Specific Functions:** * Coordinate and organize appointments, meetings, and events for the manager. * Filter, respond to, and redirect emails, phone calls, and other types of communication. * Prepare reports, letters, presentations, and other documents required by management. * Handle phone calls and visits from partners and assigned departments at national and international levels. * Generate invoices and credit notes, and support the warehouse department with shipping labels. **Knowledge Required:** * Filing systems knowledge. * Customer service. * Proficiency in Microsoft Office suite. * Basic system operation skills. **Salary:** $1,600,000 + statutory benefits. **Working Hours:** Monday to Thursday from 8:00 a.m. to 5:30 p.m., Friday from 7:00 a.m. to 5:30 p.m. **Contract Type:** Temporary or project-based contract. **Work Location:** Itagüí. **Requirements:** Minimum of 6 months of administrative experience **Offer Conditions:** **Monthly Net Salary:** 1600000

Parque Obrero, Cra. 51 #48 04, Villa Paula, Itagüi, Antioquia, Colombia

COP 1,600,000/year

Indeed

Supervisor Call Center

Supervise, coordinate, and optimize daily call center operations, ensuring compliance with management indicators (KPIs), quality standards, and company-established protocols, in order to guarantee efficient and satisfactory customer service. **Main Responsibilities:** * Supervise and monitor the performance of the call center agent team. * Ensure achievement of individual and team goals (average handling time, service level, resolution rate, sales). * Provide ongoing feedback, coaching, and training for staff development. * Prepare and analyze management reports to identify improvement opportunities. * Manage shift scheduling and team attendance control. * Handle escalations and complex cases, providing effective solutions. * Ensure adherence to customer service protocols and company policies. * Participate in continuous improvement of area processes and tools. What do we offer? Indefinite-term contract, all statutory benefits, unlimited commissions. For more information, you can send your resume to the following email: ana.mosquera@onecontact.com.co Job type: Full-time

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Quality Analyst - Commercial Call Monitoring63838709755265129

Indeed

Quality Analyst - Commercial Call Monitoring

We are looking for a Noble individual interested in expanding their work experience and integrating with our culture. **Functions** Audit and support the commercial processes carried out by advisors, performing systematic control through call monitoring, supervision of internal processes, and proper use of digital platforms. This in order to comprehensively improve customer service quality, guaranteeing the protection of data and processes for both the customer and the company. **Requirements** * Technical or technological degree in quality, monitoring, auditing, call center, or sales. * Minimum of 6 months of experience in quality, monitoring, or sales. **What do we offer?** * Salary: $1.550.000 + Transportation allowance + Social benefits. * Schedule: Monday to Friday from 8:00 am to 6:00 pm. Don't miss this opportunity to join our team! **Medellín, Antioquia.** Job type: Full-time

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 1,550,000/year

Database Preparation Specialist638387096989471210

Indeed

Database Preparation Specialist

Are you passionate about giving your best and consistently delivering timely results? We are looking for your talent, and if you're here, an extraordinary future awaits you. NUVA is a technology company and strategic partner of Google Inc. and Zoho Corp, focused on empowering business growth through efficient, flexible, and dynamic technological solutions. Your mission will be: To systematize and optimize the quality of information so that it is available and properly structured, enabling the team to achieve its proposed goals. To participate in this process, you must have completed studies as a graduate or technician in Marketing, Customer Service, Administration, Computer Science, or related fields, with at least 1 year of experience in Call Centers, Customer Service, CRM platforms, and database preparation and management. We Offer: Salary: Minimum Legal Monthly Wage \+ $200\.000 Bonus Work Schedule: Monday to Thursday from 8 am to 6 pm, Friday from 8 am to 5 pm Indefinite-term contract Emotional benefits voucher (free days for birthdays, moving, visa procedures, etc) Institutional agreements (Payroll advance, loans, ophthalmological and dental services, etc.) If you meet the profile and wish to join our company, feel free to apply! Job Type: Full-time, Indefinite Application Question(s): * Do you have experience in database preparation and management?

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 200/week

Assistant operations manager 1626439035.18638386910796811211

Indeed

Assistant operations manager 1626439035.18

**Company Description:** The Employment Service operated by Comfama is the platform that connects people with companies offering job opportunities and seeking talent to contribute to their growth and consolidation. The vacancies published by Comfama Employment Service correspond to employment opportunities offered by companies in various sectors located in Medellín and Antioquia. If you are interested in reviewing vacancies to connect professionally with Comfama, we recommend visiting our website www.comfama.com, option "Work with Us". **Job Functions:** A company located in Medellín requires an Assistant Operations Manager for its team, with two (2) years of experience in personnel management or operational support (floor support). **Academic Requirements:** Technologist or professional currently studying or graduated in Business Administration or related administrative fields. **Job Requirements:** * Attention to detail. * Active listening. * Written and verbal communication. * Ability to multitask. * Holistic thinking. * Ability to maintain a professional demeanor with leaders, managers, clients, and other organizational areas. * Intuitive and recursive focus. **Job Mission:** Provide operational support to the Senior Operations Manager, ensuring smooth execution of daily tasks, team coordination, and compliance with organizational guidelines. **Responsibilities:** * Provide day-to-day support to the Senior Operations Manager. * Train new team members when onboarding new clients. * Collaborate with the Human Resources department in personnel management. * Develop work rules and guidelines for employees. * Prepare weekly and monthly performance reports for teams. **Professional Competencies:** Teamwork, leadership, and assertive communication. **Salary:** $4,500,000 + bi-monthly bonuses of $450,000 + current legal benefits. **Contract Type:** Indefinite term. **Working Hours:** Monday to Friday from 8:00 a.m. to 5:00 p.m. **Work Location:** Medellín, Antioquia. On-site. **Requirements:** Technologist or professional currently studying or graduated in Business Administration or related fields. **Offer Conditions:

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 4,500,000/year