**Before applying, please select your preferred language from the options available in the upper-right corner of this page.** Explore your next opportunity within a Fortune Global 500 organization. Discover innovative possibilities, experience our rewarding culture, and work alongside talented teams that help you grow every day. We know what it takes to lead UPS into the future—people with a unique combination of competence and passion. If you possess the qualities and motivation to lead yourself or teams, roles are ready to cultivate your skills and take you to the next level. **Job Description:** **Position Summary** The CMF Billing Associate is responsible for configuring in E2K the elements that enable global billing operations to function properly, according to operational and customer requirements. The CMF Associate will collaborate with other team members to process the creation/update of CMF configurations across all global regions, adhering to each territory’s specific requirements and rules. CMF operations demand flexibility and require individuals capable of innovative thinking. **Responsibilities:** Process the entire incoming volume of CMF requests, as assigned internally, requiring flexibility to switch among mailboxes covering all regions. Collaborate with other CMF team members to ensure cases are completed within SLA timelines. Ensure configurations are performed accurately, considering their potential impact at corporate, geographic, and customer levels. Maintain written CMF procedures up to date. Collaborate with the CMF Team Lead and Supervisor to resolve any escalations that may arise and require urgent action. Conduct regular audits of processed cases in collaboration with other team members. Communicate and provide support to other team members and other UPS departments to ensure CMF updates are executed correctly and on time. **Qualifications:** Technical, technological, or professional background in accounting, administration, finance, or related fields. (Preferred) Excellent verbal and written communication skills Proficiency in Microsoft Office: Word, PowerPoint, and Excel Ability to multitask in a dynamic environment 70% Excel proficiency 80% English proficiency Grade: 007 Work Mode: Hybrid Total Candidates to be Selected: 1 position Working Hours: Monday–Friday, 7:00 AM–4:30 PM Location: Medellín, Antioquia **Employment Type:** Permanent UPS is committed to providing a workplace free from discrimination, harassment, and retaliation.