Disability Services Assistant

Description

Position Summary: A Member Service professional is required to ensure compliance with protocols, loss prevention, and an appropriate member service experience during club entry and exit. Key Responsibilities: 1. Member service orientation to ensure a positive experience 2. Attention to detail and operational control to identify inconsistencies 3. Compliance with security and access control standards and procedures A retail-sector company requires a Member Service professional for the municipality of Medellín. Candidates must be high school graduates with a minimum of 24 months of work experience. The selected individual will be responsible for executing and monitoring membership verification processes for entry and exit, including validation of membership cards and conducting door audits, thereby ensuring compliance with established protocols, loss prevention, and an appropriate service experience during club entry and exit. Competencies: 1. Member service orientation: Ability to provide courteous, timely, and personalized service, ensuring a positive experience during member entry, stay, and exit. 2. Attention to detail and operational control: Skill in accurately verifying information (receipts, products, memberships), identifying inconsistencies, and ensuring adherence to established procedures. 3. Compliance with standards and procedures: Ability to perform duties in accordance with operational guidelines, internal policies, and security protocols—particularly regarding access control and door audits. 4. Effective communication. · Salary: $1.860.742 Education Level: High School Graduate Experience: 6 months Contract Type: Permanent Work Schedule and Location: Hybrid, Medellín. -Requirements- Minimum Education: High School Diploma / Secondary Education years of experience Keywords: helper, assistant, auxiliary, aux, ayudante, asistente, auxiliar, aide