Job Summary: A technician or technologist in telecommunications or systems is required for Level 1 support, responsible for inspecting and testing lines, interacting with customers, monitoring systems, and handling user reports. Key Highlights: 1. Level 1 Support in Telecommunications and Systems 2. Line inspection and testing, customer interaction, and network monitoring 3. Communication skills, customer service skills, and office software knowledge A telecommunications sector company requires a Level 1 Support Technician or Technologist in Telecommunications or Systems for the municipality of Medellín, with a minimum of 6 months of work experience. The candidate will be responsible for assisting in the inspection and conducting basic tests on lines and/or transmission media to locate faults; interacting with customers according to protocols and service levels; monitoring computer system and network operations; handling user requests from the network; receiving user reports remotely; and monitoring the operation of the main network. Competencies required include excellent verbal and written communication, customer service skills, and office software knowledge. Salary: $2,500,000 Educational Level: Technician, Technologist Experience: 6 months Contract Type: Indefinite Schedule and Location: Monday to Friday, 7 AM to 5 PM, Medellín Additional Notes: Valid driver's license and motorcycle. -Requirements- Minimum Education: University / Technical Program Years of Experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, motorbike, motorcycle
Juan Lopez
Computrabajo
Juan Lopez
Computrabajo
