Description
Job Summary:
This position handles manual invoices, customer disputes, and re-billings, creating and distributing reports, requiring meticulous attention to detail to follow billing processes.
Key Highlights:
1. Prepares daily reconciliations and analyzes source documents.
2. Identifies, investigates, and resolves customer errors or disputes.
3. Creates and processes manual billing entries.
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**Job Description:**
Job Summary
This position manages manual invoices, customer disputes, re-billings, and creates and distributes various reports. He/She audits and prepares adjustments and conducts investigations as needed, requiring meticulous attention to detail and ensuring all steps of the billing process are followed in the correct order.
Responsibilities:
* Prepares daily reconciliations and analyzes source documents.
* Ensures accuracy of customer records and responds to customer inquiries as needed.
* Identifies, investigates, and resolves any customer errors or disputes.
* Edits billing-related information, updates customer billing, and ensures appropriate supporting documentation is included.
* Reviews customer contracts for new pricing and updates customer exception lists.
* Creates and processes manual billing entries and reviews and compares billing against customer rates.
* Adds and maintains customer account information and requirements within various billing systems.
Requirements:
Excellent verbal and written communication skills. Proficient in Microsoft Office Word, PowerPoint, and Excel. Accounting and billing experience — preferred. English \> 70% Level: 7\. Hybrid work mode. Monday to Friday, 6:30 a.m. to 3:30 p.m.
**Employee Type:**
Permanent
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