Profile: Technologist in administrative and/or tourism fields, languages. Experience: 2 years of experience in similar positions or in the tourism sector. Skills: PMS operation, basic English, knowledge of current sector regulations, customer service, office tools proficiency, responsible, organized, teamwork, excellent personal presentation. Functions: Customer service: receive, attend to, and guide guest requests. Registration and check-in, check-out. Handle special guest requests and proactively and courteously respond to complaints. Reservation management. Income registration in PMS. Process service payments. Report incidents. Key inventory management and control. Telephone line handling. Schedule: rotating shifts of 4 to 9 hours daily. Salary: SMLV \+ surcharges \+ transportation allowance. Contract: direct. City: Cartagena, Bolívar Job type: Full time, Indefinite Application question(s): * Availability for rotating shifts Education: * Completed higher technical education (Mandatory) Experience: * three: 2 years (Mandatory)