Coordinator - Barranquilla

Description

Job Summary: We are seeking a committed Coordinator to manage operations, customer service, and sales, ensuring customer satisfaction and internal management. Key Highlights: 1. Manage customers, technicians, and general office administration. 2. Collaborate on customer acquisition and retention strategies. 3. Promote proactive and effective service. We are looking for a committed and honest candidate to join our team in Barranquilla, serving as a Coordinator in Barranquilla (administrative, customer service, and sales). This position is essential for the efficient management of our local operations, ensuring customer satisfaction and effectiveness in internal management. Main Responsibilities: Customer and Technician Management: Act as the primary point of contact for customers, ensuring clear and effective communication. Coordinate and schedule technical team activities according to daily customer needs. Office Administration: Responsible for billing and accounts receivable collection. Efficiently handle the administrative functions of the local office in Barranquilla. Data Organization and Management: Maintain and update the customer database. Organize documentation and files to facilitate information access and retrieval. Customer Growth: Collaborate on strategies for customer acquisition and retention. Identify service improvement opportunities to increase customer satisfaction and foster long-term relationships. Provide service to new prospects Required Competencies: Honesty and Commitment: Act with integrity in all professional interactions. Problem-Solving Ability: It is highly important to proactively and effectively address challenges. Organization and Responsibility: Be meticulous in task management and meet established deadlines. Communication Skills: Excellent communication ability Adaptability: Ability to work in a dynamic environment and respond effectively to changes and new demands. -Requirements- Minimum Education: High School Diploma / Secondary Education 3 years of experience