At Johnson \& Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Finance**Job Sub Function:** AP/AR**Job Category:** Professional**All Job Posting Locations:** Bogotá, Distrito Capital, Colombia**Job Description:** **PEX** ### **As a Payment Experience (Analyst AP)** **Purpose** Responsible for being the “single point of contact” (SPOC) for interactions between the requesters and business partners and the sourcing specialists, category leaders, accounts payable specialists and HelpDesk, ensuring a positive and compliant end user experience. Besides, this position will be conducting A/P operations compliance support functions and executing various Regional/Local tax compliance and operational requirements. **Main Responsibilities** As an Payment Experience Analyst, AP you will be accountable for creating a seamless experience for the requestor/business partner when using the **P2P process** by connecting the processes/interactions with the different stakeholders and support areas. As well as receive, analyze, and resolve procurement process inquiries and disputes. Manually review, process \& post invoices (received, and/or invoices that fail SAP autoposting) to the AP sub ledger against the corresponding Purchase Order. Monitor compliance, conduct business review meetings, and perform data analysis to be able to provide insights and create action plan in order to contribute to main KPIs and improve service. Part of the role is to have continues improvement by mapping and leading initiatives and projects, locally, regionally, to ensure customer experience is the central reason of this. As well to support initiative related to automations, data analysis, reporting, efficiencies. Etc. ### **Qualifications** * A bachelor’s degree is required, with a preferred concentration in Economics, Finance, Industrial Engineer, Accounting or Business Administration. * Experience in Power BI, data analysis, and data management to support financial processes, with the ability to interpret information and generate reports that facilitate decision\-making. * Shown skill with Procurement or Finance/Accounting/Taxes/Payments/Administrative processes. * Experience interacting with customer (customer service experience) * Strong MS Excel, PowerPoint, and Word skills. * For this role it is required to speak English at an intermediate level and Portuguese language is a plus. * Shared Services experience is a plus. * Portuguese language is a plus. * Experience in Brazilian Market is a plus. * Shown skills with leadership and team leading. For more than 130 years, diversity, equity \& inclusion (DEI) has been a part of our cultural fabric at Johnson \& Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges. We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential. At Johnson \& Johnson, we all belong.