Join Stefanini! At Stefanini we are more than 30,000 geniuses, connected from 41 countries, doing what we are passionate about and co-creating a better future. **Responsibilities and attributions** * Knowledge of Operating Systems such as Windows, Linux or Unix since applications often depend on a specific operating environment. * Databases: Knowledge of database management systems such as MySQL, Oracle, SQL Server, MongoDB, etc. Query generation, PL/SQL, creation of stored procedures, creation of triggers * Networking: Understanding of networking concepts, communication protocols and troubleshooting issues related to application connectivity in network environments. * Monitoring and Diagnostic Tools: Use of monitoring tools to supervise application performance and diagnose problems. Zabbix, Splunk, New Relic, among others. * Basic knowledge of Cloud technologies. * Proficiency in office applications * Automation: Knowledge of automation tools to simplify application deployment and management. (e.g., PowerShell, Bash). **Requirements and qualifications** * University graduate or technical professional in fields related to Systems. * Skills to efficiently and effectively identify, analyze and resolve application issues. * Interpersonal skills to provide technical support to end users, requiring clear and effective communication. * Documentation: Ability to clearly and comprehensibly document procedures, issues and solutions for other team members.