N\-iX is looking for a passionate, skilled and motivated **Middle/Senior Data Support Engineer** to join the team. Our customer is the leading school transportation solutions provider in North America. Every day, the company complete 5 million student journeys, moving more passengers than all U.S. airlines combined and delivers reliable, quality services including full\-service transportation and management, special\-needs transportation, route optimization and scheduling, maintenance, and charter services for 1,100 school district contracts. N\-iX is building cooperation with the client through several projects of different sizes and durations. Currently, the account contains around 10 projects in different stages and keeps actively growing. **Responsibilities:** Support services include: * Provide support in production environments in all data and analytics environments * Plan, test, and implement server upgrades, maintenance fixes, and vendor\-supplied patches * Create, handle, and monitor all data and analytics pipelines; resolve all pipeline failure * Build, update, and run scripts in all Data Transformation tooling; troubleshoot, diagnose, and fix errors related to data ingestion * Oversee development and modification efforts in all Client's warehouse environments * Install, configure, and provide support after implementation Resource Qualifications: Resources assigned to the Managed Services Team will be proficient in the support of cloud data and analytics technologies within the Azure, AWS, Snowflake, and Databricks technology suites. **Requirements:** * Upper\-intermediate English written and verbal communication skills * Experience with CI/CD pipelines monitoring (T1\) and fixing (T2\) * Insights BI queue monitoring in ServiceNow and ticket resolution * ServiceDesk activities' management * Experience in the support of cloud data and analytics technologies within the Azure, Snowflake, and Databricks technology suites * Strong SQL skills * Good Python skills * Good knowledge of Data Warehouse concepts * Nice to have: Experience with Spark * Perfect troubleshooting skills * Readiness to communicate with end users in an effective and efficient manner * Experience working with AWS services would be a plus * Experience building and maintaining DBT pipelines is a plus **We offer\*:** * Flexible working format \- remote, office\-based or flexible * A competitive salary and good compensation package * Personalized career growth * Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more) * Active tech communities with regular knowledge sharing * Education reimbursement * Memorable anniversary presents * Corporate events and team buildings * Other location\-specific benefits * not applicable for freelancers