**Company Description:** The Employment Service operated by Comfama is the platform that connects individuals with companies offering job opportunities and seeking to attract talent that contributes to their growth and consolidation. The vacancies published by Comfama Employment Service correspond to employment opportunities offered by companies in various sectors, located in Medellín and Antioquia. If you are interested in consulting vacancies to connect professionally with Comfama, we recommend visiting our website www.comfama.com, option "Work with Us". **Job Functions:** An important company dedicated to auxiliary activities related to financial services is looking to incorporate into its team personnel with a minimum educational background of high school diploma or technical/technological studies in commercial or related fields to fill the position of collection manager. Minimum of 6 months of experience in portfolio recovery is required, preferably in call center collections. We are seeking results-oriented individuals with goal-achievement skills, punctuality, and excellent personal presentation. **Job Functions:** * Establish contact with clients to manage and recover debts. * Negotiate payment agreements and develop plans for restructuring/refinancing/debt extensions. * Provide financial advice and offer customized solutions to clients. * Record and update information in collections management systems. * Maintain effective communication with other departments to resolve issues and streamline processes. * Meet the productivity and quality targets set by the company. * Provide periodic reports in the formats established by the Company. **Knowledge:** * Proficiency in office software, especially Excel. * Mathematical knowledge to perform accurate calculations. * Good oral and written communication skills. **Competencies:** * Assertive communication skills and ability to negotiate. * Empathy and problem-solving skills to understand clients' financial needs and find suitable solutions. * Ability to work independently and remain calm under pressure. * Results-oriented and capable of meeting goals. **Salary:** $1,506,750 + transportation allowance + commissions + growth opportunities and excellent work environment. **Schedule:** Monday to Friday, 8:00 a.m. – 6:00 p.m.; every other Saturday from 8:00 a.m. to 12:00 p.m. **Contract Type:** Labor contract. **Work Location:** Medellín – Antioquia **Requirements:** High school diploma or technical/technological studies in commercial or related fields. Minimum 6 months of experience in portfolio recovery, preferably in call center collections. **Offer Conditions:** **Monthly net salary:** 1506750