Customer Support

Description

Summary: This role involves engaging prospective customers through calls and emails, identifying their needs, and setting appointments to promote logistics services. Highlights: 1. Engaging with prospective customers to identify needs 2. Influencing and persuading customers on logistics services 3. Self-starter with a positive attitude and strong communication skills ***NOW HIRING \- MUST WORK IN PERSON FROM OFFICE IN MEDELLIN COLUMBIA*** ***\-\- DO NOT INQUIRE IF LOOKING FOR REMOTE OR HYBIRD JOBS AS THIS POSITION IS NOT FOR YOU \-\-\-*** CLERK ACCOUNTING CUSTOMER SERVICE Route Planners Operations Regional \& Nationwide sales reps Location: MEDELLIN , COLUMBIA Job Qualifications/Duties ● Call and email prospective customers via phone and email from a provided list of leads. Must have good written and verbal communication skills ● Identify prospects by self generated internet searches, internet databases/directories, and other self generated lead listings ● Set appointments for businesses interested in learning about RPGL services. Influence and persuade customers to buy logistics services by identifying their particular problem areas ● Keep up to date records noting names, addresses, and follow up through the Salesforce CRM ● Ability to perform heavy phone work, and perform 150 \+ calls per day ● Ability to gain instant report with people over the phone ● Ability to adapt/respond to different types of situations and personalities ● Must be self motivated and possess the ability to handle rejection over the phone ● Self\-starter with a positive attitude ● 1 year of customer service experience (Logistics industry preferred) **Minimum requirements:** * **Experience:** NO EXPERIENCE NEEDED / JUST MOTIVATED TO LEARN * **Studies:** Bachelor's degree related to business Administration, or Logistics related. * **Language:** English skills. B2\+ or higher is preferred. **OFFERS:** * **Schedule:** FULL TIME \& PART TIME POSITION AVILABLE **SCHDUALE HOURS ARE BASED ON USA.** * **Places:** On\-site in office at Medellìn * **Salary:** 2\.900\.000 COP \+ ( depending on position ) Job Type: Full\-time \& Part\-Time Salary: starting at $700\.00 \-$1500\.00 USD DOLLARS per month Job Types: Full\-time, Part\-time Work Location: In person