FSS Billing Associate

Description

Job Summary: This position processes bills, creates billing reports, and ensures accuracy in the billing process by following all system steps. Key Highlights: 1. Prepares daily reconciliations and analyzes source documents. 2. Ensures accuracy of customer records and responds to inquiries. 3. Identifies, researches, and resolves errors or disputes with customers. **Before applying, select your preferred language from the options available in the upper-right corner of this page.** Explore your next opportunity with a Fortune Global 500 organization. Discover innovative possibilities, experience our rewarding culture, and work with talented teams that help you improve every day. We know what it takes to take UPS into the future — people with a unique combination of competence and passion. If you have the qualities and motivation to lead yourself or teams, roles are ready to cultivate your skills and take you to the next level. **Job Description:** **FSS - US Billing Associate** **Grade: 7** (Day Shift) **Work Modality:** Hybrid **Job Summary** This position processes bills and creates and distributes various billing reports. He/She prints, reviews, and assembles invoices, preparing billing adjustments and performing research as needed. This position exercises great attention to detail and ensures all steps of the system billing process are followed in the proper order. **Responsibilities:** * Prepares daily reconciliations and analyzes source documents. * Ensures accuracy of customer records and responds to customer inquiries as needed. * Identifies, researches, and resolves any errors or customer disputes. * Edits billing-related information, updates customer's invoicing, and ensures proper support documentation is included. * Reviews customer contracts for new pricing and updates customer exception lists. * Creates and processes manual billing entries and reviews and compares billing to customer rates. * Processes transportation records through key entry. * Adds and maintains customer account information and requirements within various billing systems. **Qualifications:** * Excellent verbal and written communication skills * Proficient in Microsoft Office Word, PowerPoint, and Excel * Accounting background — Preferred * English B1 level or higher preferred **Conditions of the position:** * Grade: 7 * Modality: Hybrid in MEDELLIN * Schedules: (42 weekly hours): M-Th: 6:00 AM – 3:00 PM F: 6:00 AM – 2:30 PM M-Th: 7:00 AM – 4:00 PM F: 7:00 AM – 3:30 PM **Employment Type:** Permanent UPS is committed to providing a workplace free from discrimination, harassment, and retaliation.