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Call Center & Customer Service in Bogota D.C.

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Call Center & Customer Service

Bogota D.C.

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Location:Bogota D.C.

Category:Call Center & Customer Service

Acquisitions Professional64663191432449120

Acquisitions Professional

Acquisitions Job Description **Position Title:** Sales/Acquisitions Associate **Shift:** Office **Pay:** Base Salary \+ Benefits \+ Commission **Department/Cost Center:** Office **Reports To:** CEO/COO **Essential Duties and Responsibilities:** * Respond to all leads and close on them * Manage pipeline of prospects * Build rapport with potential clients * Follow\-up on leads in a timely manner * Answer/return/follow up phone calls generated by lead system * Act as lead contact for sellers * Schedule and conduct appointments and negotiate a win/win solution for both parties * Build rapport with the sellers to overcome objections to get the deal signed * Make calls and drive neighborhoods to develop new leads * Must be driven and have the mindset to want more financially * Use the CRM daily to update and stay on task until deals are closed * Communicate efficiently and effectively with all parties involved * Close contracts in a timely manner * Willing to learn the industry and help us maintain and grow our marketplace position * Attend business meetings and trainings as required * Perform other administrative tasks and special projects as assigned **Position Requirements and Skills:** * Must be fluent in English and Spanish. * Must have business and/or sales experience (with a proven track record) * Must be ambitious! We’re looking for a real “Go\-Getter” who wants to serve and add value * Lives out our core values – Faith, Integrity, Teamwork, Respect, Commitment, Growth * Professional in attitude and appearance * Possess the ability to connect with a variety of personalities * Extremely strong phone skills; ability to set and close appointments over the phone * Ability to use or quickly learn real estate specific CRM and marketing/lead technologies * Be a team player who thrives working with a tight\-knit company where their activities directly * affect the bottom line * Someone who thinks and acts like an entrepreneur and takes an ownership mentality in all that is done in this position * Ability to perform intermediate tasks in the Google Docs and/or MS Office Suite (Word, Excel,PowerPoint) * Outstanding written, grammar, \& verbal communication skills with ability to interact with all levels of an organization * Must possess excellent organization and planning skills * Must possess problem solving skills * Excellent time management skills and ability to adhere to schedules/deadlines * Must be dependable and safety oriented * Self\-motivated and results driven with proven ability to succeed * Ability to work some nights and weekends * Enthusiastic about providing best possible customer service for clients and customers * A role up your sleeves, and all hands\-on deck mentality to cross functional tasks and assignments * Strong relationship management and the ability to drive multiple tasks to completion successfully * Resourceful team player and a positive “can\-do” attitude * Ability to work in a fast\-paced environment * Negative pre\-employment drug screen and ability to pass criminal background check * Good attendance record * Limited travel as required Job Type: Full\-time

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Customer Service Representative64663191448834121

Customer Service Representative

**Company Description** **About Sutherland** Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market\-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland *Unlocking digital performance. Delivering measurable results.* **Job Description*** Act as the first point of contact for customers through phone and email. * Communicate professionally, empathetically, and efficiently in every customer interaction. * Facilitate communication between customers and internal departments. * Handle inquiries related to orders, purchases, billing, and similar topics. * Identify and route each inquiry to the correct department. * Play a key role in ensuring a smooth and positive customer experience. **Qualifications*** Education: Bachelor’s degree or studies in Computer Science or a related field preferred, but not mandatory. * Communication Skills: English B2 required. Must demonstrate excellent verbal, written, and listening abilities. Ability to effectively engage in conversations with North American customers, including understanding common references, slang, and technical terms. * Team Collaboration: Willingness and availability to collaborate with Product, Program, Marketing, and Engineering teams. * Customer Service Skills: Solutions\-oriented mindset with a passion for customer experience. Must exhibit polished etiquette, effective delivery, and the ability to handle difficult customers with a positive approach. • Problem\-Solving Skills: Strong analytical and logical troubleshooting skills. Ability to work under pressure in a highly flexible environment. • Technical Tools Knowledge: Experience with Salesforce, Confluence, and Microsoft Office is preferred. * Availability for Onsite Work: Open to working onsite at North Point (Torre Krystal) facilities. * Time Flexibility: Preparedness to work flexible hours to meet the demands of varying shifts and customer needs **Additional Information** This is an 100% onsite position in our Torre Krystal Facilities (Bogotá)

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Specialist I - Control Center (CO)64628209116417122

Specialist I - Control Center (CO)

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! **Job Details** =============== **Responsibilities:** * Professionally answer emails directed to the Customer Service Department * Create new shipment orders for both domestic and international routes. * Validate new orders received from the customer portal to ensure the accuracy of information and documentation. * Works closely with all global customer services teams. * Utilize World Courier’s operational tools to search import requirements. * Advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements). * Pre\-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc. * Entering clear and precise notes/instructions of customer expectations into the job file. * Liaises with other World Courier offices/departments to find solutions to meet customers’ needs better. * Monitoring shipment during transport and reacting flexibly to any deviation from the plan. * Give proper instructions to Ops to handle the shipment correctly. * Communicate with national and international stations and agents. * Continuously checks shipment status, provides regular customer updates, and involves offices on shipment milestones. * Flexible work schedule (24\-hour company will require overtime, holiday schedules, and weekend shifts as necessary). * Compliance with all appropriate policies, procedures, safety rules, and regulations. * Performs related duties as assigned. . **Education:** * bachelor’s degree in business, supply chain management or a related field. **Work experience:** * 1\-2 years’ experience in logistics and/or operations management **Skills and Knowledge:** * Effective English communication, including writing, speaking, and interpersonal communication. * Quick critical thinking and problem\-solving abilities * Excellent customer service and client relations skills * Organization and time management skills. * Good collaboration and teamwork abilities * Ability to work in a fast\-paced environment. * Ability to use computers, software, and other technology to manage shipping orders and communicate. * Understanding of the supply chain, including common obstacles and effective solutions * Strong geography knowledge * Interpersonal skills sufficient to develop and maintain cooperative working and business relationships with others. * Strong organizational skills, and attention to detail * Self\-motivated and uses own initiative. **What Cencora offers** ======================= Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time**Affiliated Companies** ======================== Affiliated Companies: World Courier de Colombia S.A.**Equal Employment Opportunity** ================================ Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non\-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888\.692\.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request\-by\-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Specialist II -Control Center64628209132163123

Specialist II -Control Center

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! **Job Details** =============== **Responsibilities:** * Professionally answer emails directed to the Customer Service Department * Create new shipment orders for both domestic and international routes. * Validate new orders received from the customer portal to ensure the accuracy of information and documentation. * Works closely with all global customer services teams. * Utilize World Courier’s operational tools to search import requirements. * Advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements). * Pre\-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc. * Entering clear and precise notes/instructions of customer expectations into the job file. * Liaises with other World Courier offices/departments to find solutions to meet customers’ needs better. * Monitoring shipment during transport and reacting flexibly to any deviation from the plan. * Give proper instructions to Ops to handle the shipment correctly. * Communicate with national and international stations and agents. * Continuously checks shipment status, provides regular customer updates, and involves offices on shipment milestones. * Flexible work schedule (24\-hour company will require overtime, holiday schedules, and weekend shifts as necessary). * Compliance with all appropriate policies, procedures, safety rules, and regulations. * Performs related duties as assigned. . **Education:** * bachelor’s degree in business, supply chain management or a related field. **Work experience:** * 1\-2 years’ experience in logistics and/or operations management **Skills and Knowledge:** * Effective English communication, including writing, speaking, and interpersonal communication. * Quick critical thinking and problem\-solving abilities * Excellent customer service and client relations skills * Organization and time management skills. * Good collaboration and teamwork abilities * Ability to work in a fast\-paced environment. * Ability to use computers, software, and other technology to manage shipping orders and communicate. * Understanding of the supply chain, including common obstacles and effective solutions * Strong geography knowledge * Interpersonal skills sufficient to develop and maintain cooperative working and business relationships with others. * Strong organizational skills, and attention to detail * Self\-motivated and uses own initiative. **What Cencora offers** ======================= Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time**Affiliated Companies** ======================== Affiliated Companies: World Courier de Colombia S.A.**Equal Employment Opportunity** ================================ Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non\-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888\.692\.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request\-by\-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

USCIS Communications Legal Assistant64627666186881124

USCIS Communications Legal Assistant

Description: Who We Are Moaddel Law Firm APC is a fast growing Los Angeles based Criminal Defense and Immigration firm. We support families and individuals navigating complex immigration processes by maintaining strong communication, reliable case updates, and structured workflows. Our USCIS department handles a high volume of clients, and we rely on organized, service oriented team members who can keep cases moving smoothly through every stage. The Opportunity We are looking for a USCIS Communications Legal Assistant who thrives in a fast paced environment and can manage large volumes of client communication. This role supports clients and attorneys by keeping them informed, gathering required documents, managing deadlines, conducting intro calls, and ensuring every USCIS case moves forward accurately and on time. You will handle incoming and missed calls, schedule follow ups, track deadlines, update spreadsheets, and support overall USCIS case progress. Work Setup * Remote * Full time, 40 hours * Monday to Friday, 8:30 a.m. to 5:30 p.m. PST * Daily communication with clients, attorneys, and support staff What You’ll Do * Address incoming and missed calls with exceptional customer service * Keep clients updated throughout their USCIS process * Perform intro calls within 24 hours of case assignment * Send follow up emails and text messages daily * Create client profiles and forms, and send Docketwise invitations * Add new cases to spreadsheets and update tracking systems * Request and collect required documentation from clients * Calendar USCIS and internal deadlines * Schedule USCIS related prep meetings and client appointments * Organize, maintain, and close case files * Review and act on approximately 15–30 Clio tasks per day * Manage around 18 incoming calls per day and 12 document request workflows * Review emails, text messages, and customer service chats daily * Verify passports, medical exams, money orders, and submit filing requests * Prepare NCLs and closure letters when needed * Complete e filings within 72 hours of CT request (for typographical corrections and non delivery notice requests) * Attend daily team meetings * Coordinate Phase 4 post filing updates and spreadsheets * Assist attorneys with USCIS interview preparation scheduling * Organize FOIA requests and route them to the FOIA team when applicable What We Offer * Compensation: 640 USD biweekly * 100 percent remote role * Opportunity to grow within a structured USCIS department * Hands on experience in immigration processes * Stable long term position with clear workflows and expectations Requirements: * At least 2 years of experience in customer service, communications, or high volume client interaction. * Fully bilingual in English and Spanish. * Strong organizational and communication skills. * Ability to manage high call and task volume. * Comfortable using legal software such as Clio, Docketwise, RingCentral, Google Suite. * Detail oriented, proactive, and reliable. * A dependable laptop or desktop (8GB RAM minimum, Core i5 or higher) paired with a stable 10 Mbps connection to ensure smooth performance. * Ability to receive payments in USD via PayPal.

111411, Los Mártires, Bogotá, Colombia

Sr Rep Cust Serv Ops.64627666296321125

Sr Rep Cust Serv Ops.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Customer Management**Job Sub Function:** Customer Service Operations**Job Category:** Business Enablement/Support**All Job Posting Locations:** Bogotá, Distrito Capital, Colombia**Job Description:** **General Job Objective** The Senior Customer Service Representative — Regional serves as a key point of contact for internal J&J functions and external parties requiring interaction with the Customer Service organization. The Specialist provides direct customer support and facilitates transactional activities. Professionals in this role are expected to demonstrate a solid understanding of J&J’s customer service processes, products, and their interrelationships. The CS Specialist must manage key relationships and collaborate, as needed, with other areas—including Supply Chain, Finance, and Shared Services—to resolve customer issues. The Senior CS Representative reports directly to a Customer Service Supervisor and escalates issues when necessary. **Key Duties and Responsibilities** Responsible for order management activities, including: * Scheduling deliveries. * Processing orders. * Tracking orders and supporting customer inquiries regarding new and existing orders. Responsible for invoice management activities, including: * Billing customer sales orders. * Facilitating invoice corrections. * Reviewing customer billing plans. * Liaising with Finance and other stakeholders to process credits and debits, and handle special billing requirements. Other responsibilities: * Resolving issues related to: orders, complaint management, return management, recall management. * Collaborating with other departments to identify solutions. * Contacting customers to communicate final resolutions. **Special Requirements** * Bachelor’s degree or equivalent. * Languages: Bilingual in Spanish and Portuguese (English — Optional). **Other Position Characteristics** * Minimum 2 years of relevant experience. **Work Location** Bogotá, Colombia. **Position Requirements** Essential knowledge and desired skills: * Technical skills: MS Office, SAP (preferred), Salesforce (preferred) * Office skills: phone calls, email, Outlook * Professional skills: ability to make quick decisions; perform efficiently and effectively; handle multiple sources of information; demonstrate proficiency in written and oral communication. **Core Competencies for This Role** * Develop deep understanding of the needs of our patients, customers, markets, and communities. Use these insights to identify relevant unmet needs. * Challenge the status quo and adapt to change, leveraging opportunities to create positive impact. Identify and communicate relevant risks, take appropriate actions, and demonstrate awareness of the highest standards of quality and compliance. * Engage in transparent and constructive conversations, contributing to high-performing teams. * Act with speed, flexibility, and accountability to achieve objectives. **Required Skills:** **Preferred Skills:** Accountability, Communication, Customer Analytics, Customer Centricity, Customer Service Philosophy, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Detail-Oriented, Inquiry Handling, Issue Escalation, Order Processing, Process Oriented, Service Excellence, Service Request Management

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Call Center Agent64627666280451126

Call Center Agent

Join our dynamic Call Center team. We are seeking a **Bilingual Contact Center Agent** with a service-oriented mindset and two years of experience to interact with our market. We offer a unique opportunity for professional growth with direct employment. **Essential Requirements** * **Experience:** Minimum **2 years of proven experience** working in a Contact Center or Call Center. * **Language Proficiency:** Advanced level of both English and Spanish (Bilingual). * **Skills:** Excellent interpersonal communication skills and a problem-solving orientation. * **Infrastructure:** Stable internet connection, computing equipment, and a suitable remote work environment. **Value Proposition (What We Offer)** * **100% Remote position** (Work from anywhere). * Direct and **indefinite-term contract** with the company. * Competitive salary **to be agreed upon**, commensurate with experience and skills. * Opportunities for professional development and an excellent work environment. Job Type: Full-time Expected Hours: 30 per week Application Question(s): * Do you have prior call center experience? * Are you comfortable handling calls in Spanish / English?

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

USCIS Filing Legal Assistant64627666202499127

USCIS Filing Legal Assistant

Description: Who We Are Moaddel Law Firm APC is a fast growing Los Angeles based law firm focused on immigration and criminal defense. Our mission is to guide and protect our clients through complex legal processes with empathy, precision, and high quality legal work. We work with a high volume of Spanish speaking clients and rely on a strong remote team to keep our cases moving and deliver an excellent client experience. The Opportunity We are looking for a USCIS Filing Legal Assistant who is detail oriented, organized, and comfortable handling a high volume of filings. In this role, you will support our attorneys and case managers by preparing, reviewing, and coordinating USCIS applications and related documentation. Your work will directly impact case outcomes and client satisfaction, especially for families navigating important immigration processes. Work Setup * Remote * Full time, 40 hours per week * Collaboration with attorneys, case managers, and other legal support team members * Work with USCIS, NVC, and consular matters, focusing primarily on USCIS filings What You’ll Do * Prepare, organize, and review USCIS immigration forms, petitions, and supporting documentation * Ensure all documents comply with current immigration regulations, guidelines, and firm standards * Coordinate the timely filing and submission of immigration applications, with a target of 5 to 7 applications per week * Review assigned filings to determine eligibility and flag issues that require attorney review or retainer modification * Analyze documents for each case and identify missing items, communicating needs to the communications legal assistant * Send documentation for translation when necessary * Draft client declarations, cover letters, and responses to RFEs and NOIDs * Confirm all information is properly entered into Docketwise and forms are correctly generated for every case * Verify USCIS mailing address, fee payment, and supporting documents before submitting for attorney review * Schedule client appointments for signatures, money order returns, and other office related matters as needed * Email clients copies of their forms for final authorization and incorporate attorney or client requested corrections * Monitor NVC and consular cases to track interviews, case status, and required documentation * Track USCIS petitions after mailing to confirm receipt notices * Submit service requests to USCIS when receipt notices are delayed * Maintain updated case statuses in spreadsheets and in Clio * Draft and send professional correspondence to clients, agencies, and stakeholders * Ensure confidentiality and compliance with ethical and firm standards What We Offer * Compensation starting at 700 USD biweekly, with potential increases based on experience and performance * 100 percent remote opportunity supporting a U.S. based law firm * Hands on experience with a variety of immigration case types * Collaborative environment with attorneys and legal support * Opportunities for professional growth as the firm expands Requirements: Bilingual fluency in English and Spanish. At least 2 years of experience with immigration filing, preferably focused on USCIS. Strong attention to detail and ability to manage multiple deadlines. Familiarity with U.S. immigration processes, forms, and terminology. Proficiency with Google Suite, Clio, Docketwise, and PDF tools. Excellent written and verbal communication skills. Comfortable working in a fast paced, high volume environment. Discretion in handling sensitive information. A proactive mindset and collaborative attitude. A dependable laptop or desktop (8GB RAM minimum, Core i5 or higher) paired with a stable 10 Mbps connection to ensure smooth performance. Ability to receive payments in USD via PayPal.

111411, Los Mártires, Bogotá, Colombia

FOIA Communications Legal Assistant64627666217986128

FOIA Communications Legal Assistant

Description: Who We Are Moaddel Law Firm APC is a high volume Los Angeles based Criminal Defense and Immigration firm. Our FOIA team plays a critical role in gathering, reviewing, and tracking government records that directly impact client eligibility and relief options. We depend on detail oriented communicators who can manage requests, follow up with clients, and coordinate efficiently with attorneys and FOIA specialists. The Opportunity We are looking for a FOIA Communications Legal Assistant to support our FOIA department with client communication, document collection, case updates, and FOIA request coordination. This role focuses on managing communication related to government record requests, organizing case files, assisting with FOIA scheduling, and supporting high volume workflows to ensure all requests and follow ups are handled promptly. Work Setup * Remote * Full time, 40 hours * Monday to Friday, 8:30 a.m. to 5:30 p.m. PST * Daily interaction with clients, attorneys, and FOIA staff What You’ll Do * Conduct intro calls within 24 hours of new FOIA assignments * Coordinate FOIA signatures and schedule appointments when needed * Create client profiles, send Docketwise invitations, and update spreadsheets * Request documents from clients for FOIA processing * Review emails, text messages, and customer service chats daily * Handle incoming calls related to FOIA matters * Organize FOIA case files and track the status of requests * Review internal tasks and follow up daily * Draft and send closure letters, NCLs, and updates when needed * Support attorneys by gathering information required for case analysis * Maintain case accuracy in Clio and internal spreadsheets * Attend daily meetings and update Phase 4 tasks as required * Coordinate preparation for FOIA related appointments or attorney reviews What We Offer * Compensation: 6 USD per hour, overtime eligible * Fully remote position * Growth opportunities in FOIA and legal support roles * Stable long term workflow in a high volume FOIA department Requirements: * At least 2 years of experience in communications, FOIA processing, or high volume client interaction. * Fully bilingual in English and Spanish. * Strong organizational and communication skills. * Experience handling FOIA requests strongly preferred. * Ability to manage large workloads with accuracy. * Comfortable using software tools such as Clio, Docketwise, RingCentral, Google Suite. * A dependable laptop or desktop (8GB RAM minimum, Core i5 or higher) paired with a stable 10 Mbps connection to ensure smooth performance. * Ability to receive payments in USD via PayPal.

111411, Los Mártires, Bogotá, Colombia

Aprendiz Bilingüe de Gestión Humana64627666233219129

Aprendiz Bilingüe de Gestión Humana

Job Function: People \& Culture The role: **Bilingual Human Resources Apprentice** Full\-time \| Hybrid \| Medellín or Bogotá, Colombia **Boost Your Career in Human Resources with Global Experience!** * Would you like to learn firsthand how talent and early\-career development programs are built in a multicultural environment? * Do you want to apply your academic knowledge in an innovative, tech\-driven, bilingual setting with real opportunities for growth? In this role, you will have the opportunity to understand and deeply engage in the processes that drive early\-career talent development at Softwareone. You will collaborate with teams from different countries, gain a global perspective, and enrich your experience through exposure to diverse cultures, work styles, and high\-impact projects. **Key Responsibilities** * Provide support in the logistics and execution of learning initiatives across the Americas, ensuring a smooth experience for learners, mentors, and participants. * Collaborate on internal and external communications for Academy cohorts, ensuring clarity, engagement, and quality in both Spanish and English. * Organize and maintain materials, documentation, and key reports for program tracking and special projects. * Participate in social impact activities in partnership with AWS, SENA, and other strategic allies. * Support initiatives such as Incubator, SOARS, and other programs focused on early\-career talent development. What we need to see from you: **Education:** Psychology or related fields, with authorization to sign an apprenticeship contract.**Academic Requirement:** Must have university approval to complete professional internships in the first semester of 2026\.**Language:** **Bilingual** profile (Fluent English).**Location:** Must reside in Bogotá or Medellín, Colombia.**Status:** Active university student with availability to begin the internship in 2026\-1\.**Soft Skills:** * **Growth Mindset:** Strong motivation for learning and applying knowledge. * **Collaboration:** Good communication and solid teamwork. * **Execution:** Results\-oriented mindset. * **Adaptability:** Adaptability to change. **Driving Your Well\-being and Growth:** **Professional Development:*** We train you to take control of your career! * Mentorship and professional development. * Participation in international projects and a multicultural team. **Culture and Environment:*** Good office environment: general meetings, activities organized by the culture team, etc. Why SoftwareOne?: SoftwareOne and Crayon have come together to form a global, AI\-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000\+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world\-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose\-driven culture where your ideas matter, your growth is supported, and your career can go global.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Project Manager/Project Coordinator646276661240341210

Project Manager/Project Coordinator

ESM Engineers is seeking a highly organized and proactive Part\-Time Project Manager (20 hours/week) to support commercial and industrial design projects. This is a fully remote role, and the candidate must work according to Houston, Texas (CST) business hours. The ideal person is a strong communicator, experienced in coordinating multidisciplinary teams, fully fluent in Spanish, and proficient in English. PMP certification is required. You will work closely with teams across North and South America to ensure projects are delivered on time, within scope, and with consistent communication across all stakeholders. **Main Responsibilities:** * Manage project timelines, deliverables, and cross\-team coordination. * Serve as the main liaison between clients, engineering teams, and external consultants. * Create and maintain project schedules, track milestones, and manage workflow. * Lead coordination meetings with clear action items and structured follow\-ups. * Review drawings and project documentation for quality and client alignment. * Support project budgeting, resource planning, and workload forecasting. * Identify risks and help implement mitigation strategies. **Requirements:** * Have an engineering or architecture background (preferred) * Minimum 2 years of project management experience. * PMP certification required. * Fluent Spanish (required) and proficient in English (required). * Proficient in Excel. * Experience with project management tools such as Asana, Monday.com, or MS Project. * Excellent communication, organization, and multitasking skills. * Must be based in the United States and authorized to work in the U.S. * Ability to work remotely and consistently during Houston/CST business hours. * Part\-time availability of 20 hours per week. **Why Join ESM Engineers:** * Fully remote role with predictable Houston\-based schedule. * Work with a multidisciplinary, international engineering team. * Exposure to projects across North and South America. * Opportunities for professional development and growth. If you’re a certified project manager with strong coordination skills and a bilingual background, we’d love to connect with you. **Pay:** Weekly **Language:** English \& Spanish (required) Job Type: Part\-time Expected hours: 20 per week Language: * English in a C1/C2 level (Required)

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

atencion al cliente y ventas646276661392671211

atencion al cliente y ventas

At **GoodBunny Agency**, we are seeking a creative, empathetic, bilingual individual with native\-level proficiency in Spanish and advanced English skills to manage private conversations on an exclusive content platform. This is primarily a sales role, focused on driving personalized content purchases through persuasive, emotionally intelligent messaging. The main objective is to connect with subscribers, encourage engagement, and promote content by adapting the communication style to match the creator's profile This position blends digital sales, customer service, and conversational marketing in a remote, fast\-paced environment. No previous experience is required, and **applications are welcome from anywhere in the world.** **Your primary tasks:** * **Account Management:** Handle posts, stories, mass messages, DMs, and overall brand consistency. * S**ales \& Negotiation:** Identify new sales opportunities, negotiate creatively, and close deals through persuasive messaging. * **Client Relations:** Build strong emotional connections with clients to drive personalized content sales. * **Performance Reporting:** Track results, share feedback with management, and maintain accurate records. * **Team Collaboration:** Work effectively with your team, ensuring smooth communication and ethical alignment. **Here's what we're looking for in a candidate:** * Proficiency in English at the minimum level of English B1 or higher. * Age of 18 or older. * Competent typing speed. * Reliable internet connection and electricity. * Strong copywriting skills. * Confidence in selling and organization skills. * Personal computer or laptop with Windows 10 (or higher) and 8 GB of RAM. **We offer:** * Base salary \+ commissions (averaging $800 Full Time / $400 Part Time, with the opportunity to earn $1000 or more depending on your performance!) * Performance bonus. * Payments through Binance. * Mental health service financing (optional). * 500$ fixed salary (full\-time) and 250$ (weekend) during your first month. **Available schedules (Venezuela Time):** (In case you choose this schedule, you need to complete a mandatory training week) **AM Shift**: 7 AM to 5 PM **PM Shift**: 5 PM to 3 AM (In case you choose this schedule, you need to complete a mandatory training week) **AM Shift**: 7 AM to 5 PM **PM Shift**: 5 PM to 3 AM Job Types: Full\-time, Contract

111411, Los Mártires, Bogotá, Colombia

Senior HR Generalist646276661711391212

Senior HR Generalist

Description: About Us Moaddel Law Firm, A.P.C. is a leading Criminal Defense and Immigration firm in Los Angeles. We are committed to innovative, strategic, and accessible legal services. At Moaddel, The Team is our strength, we work as ONE to achieve outstanding results. We are seeking motivated, ambitious attorneys who are passionate about client success. Position Summary We’re hiring a bilingual (English/Spanish) Senior HR Generalist to support teams across Latin America reporting to our Director, Human Resources. You must have 8\+ years of HR experience, a law firm or services background. Experience with remote teams is essential. Organizational development /Culture building experience is a plus. Responsibilities Handle day\-to\-day HR operations and employee support. Partner with U.S. leadership and coordinate with teams globally. Accountable for all aspects of the full employee lifecycle: recruiting, onboarding, performance, and offboarding. Accountable for employee relations, policies, and compliance topics for LATAM employee group. Maintain HR policies and procedures for local regions. Provide input on compensation and benefits. Maintain active involvement in HR professional groups (e.g., SHRM or local associations). Compensation \& Benefits Salary: Competitive Monthly Salary based on Market Benefits: Paid Holidays, Paid Time Off, Sick Days Location: 100% remote Requirements: 8\+ years of professional HR experience. Strong legal background (e.g., employment\-related law, contracts, compliance). Bilingual English/Spanish; able to communicate clearly with U.S. employees. Experience working with remote or distributed teams. SHRM certification or membership in local HR organizations. Organizational development experience (plus). A reliable laptop or desktop (8GB RAM, Core i5 or higher) and a stable internet connection (minimum 10 Mbps). Ability to receive payments in USD via PayPal.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Tier II Technical Support Team Lead646162605050891213

Tier II Technical Support Team Lead

**About** **Owner.com** Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first\-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. **Our vision** We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here **Our traction** Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.* **Our team** Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. **Where we work** Owner is a remote\-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in\-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location. **Why we are looking for you** We’re looking for a **strategic, technically strong, and people\-focused Tier II Support Team Lead** to help scale and elevate our growing Tier II team. If you love solving complex problems, developing others, improving systems, and driving operational excellence, this role is for you. The Tier II Support Team Lead will guide a small but high\-impact team responsible for resolving advanced technical issues, supporting integrations, and shielding the Engineering org from unnecessary escalations. You’ll play a key role in **coaching the team**, **refining processes**, **owning performance metrics**, and working cross\-functionally with Support, Product, and Engineering to continuously raise our bar for quality. This role is remote with a strong emphasis in **Mexico City** or **Bogota Columbia.** ### **The impact you will have** * + **Elevate the technical strength of Support:** You’ll coach Tier II specialists to become confident, consistent, and high\-performing troubleshooters capable of handling complex customer and system issues. + **Improve quality across the entire Support org:** Through QA calibration, SOP governance, and training partnerships, you’ll help reduce repeat escalations and improve customer experience end\-to\-end. + **Increase operational efficiency:** By refining workflows, monitoring team metrics, and driving clearer processes, you’ll help Tier II meet and exceed goals around SLA adherence, one\-call resolution, and productivity. + **Scale Tier II sustainably:** You’ll help build the systems, documentation, and training required for Tier II to grow into a fully mature technical support function. ### **Who you’ll work with** * + Report directly to the Director of Support + Work closely with Tier II Technical Support Agents — guiding their growth through coaching, 1:1s, feedback, and technical mentorship. + Partner closely with Support Team Leads, Support Enablement, and our QA Analyst to drive quality and training initiatives. + Work cross\-functionally with Product Managers and Engineering Leads, especially across integrations, POS, and recurring technical issues. + Collaborate with CSM, Launch, and other customer\-facing teams to strengthen escalation paths, knowledge sharing, and troubleshooting practices. ### **✅ What we’re looking for** * + 3–6 years of customer support or technical support experience, ideally in SaaS. + 1–3 years of experience coaching, mentoring, or leading a technical support function (Team Lead, SME, Supervisor, or similar). + Strong technical troubleshooting skills—comfortable digging into complex workflows, APIs, integrations, sync logic, and platform behavior. + Proven ability to elevate team performance through coaching, QA calibration, and feedback loops. + Familiarity with Salesforce, RingDNA/Talkdesk, Jira/Linear, admin consoles, log analysis, or similar support tools. + Comfortable managing escalations and communicating clearly with both technical and non\-technical audiences. + Skilled in identifying patterns, surfacing product gaps, and advocating for long\-term fixes. + A calm, supportive leader who thrives in fast\-paced, high\-volume environments. + Spanish/English bilingual fluency is a strong plus. + Restaurant, hospitality, or marketplace support experience is a plus. ### **Pay and benefits** * + The estimated yearly compensation for this role is the local equivalent to $35,000 USD. + Other benefits include comprehensive health coverage, work from anywhere, unlimited PTO \- plus extra fun perks! **Notice \- Employment Scams** Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

111411, Los Mártires, Bogotá, Colombia

COP 35,000/year

NOC Analyst646162601922581214

Job Description **Role:** * NOC Analyst **Requirements:** * **Education:** Technical or Technological degree in Systems, or final-semester student in Systems Engineering, Networks, Telecommunications, or related fields. * **Experience:** Minimum six (6) months in Network Support, Help Desk, Diagnostic Services, Level 0 and Level 1 Support. **Working Conditions:** * Work Location: Bogotá. * Work Modality: Hybrid. * Contract Type: Fixed-term contract. * Salary: $1,557,140. * Other benefits include: Growth opportunities within a dynamic and collaborative environment. This job posting is published under the exclusive ownership of ticjob.co Apply now SDT Ingeniería is a technology operator with over 15 years of experience in the telecommunications and digital transformation sectors; innovation and dynamism are core to our principles—we strive to make technology simple and accessible for all people across Colombian territory. View all >

111411, Los Mártires, Bogotá, Colombia

COP 1,557,140/year

Bilingual Healthcare Agent646162601281291215

Bilingual Healthcare Agent

Through our partners, Conduent provides mission-critical services and solutions to Fortune 100 companies and more than 500 governments, creating exceptional results for our clients and the millions of people who rely on them. You have the opportunity to thrive personally, make a difference, and be part of a culture where individuality is recognized and valued every day. *Through our dedicated associates, Conduent delivers mission\-critical services and solutions on behalf of Fortune 100 companies and over 500 governments \- creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.* JOIN OUR TEAM AS A HEALTH CARE PROFESSIONAL! **What You Will Do in This Role:** Provide **exceptional service** for 100% of all customer interactions (calls, chats, social media, video conferences, etc.), ensuring customer satisfaction. Manage customer requests, providing solutions and information while adhering to campaign protocols. **Register and report** customer information in real\-time, following established guidelines and systems. **What We Offer:** Competitive salary. **Indefinite\-term contract:** guaranteed stability. **100% remote work:** connectivity allowance provided, and equipment supplied. **Office hours:** Monday to Friday, full\-time. Salary increase on your work anniversary. Free access to our e\-learning platform. Discounts at language schools to perfect your skills. A day off for your birthday. **Requirements:** **Education or experience related to healthcare/health** (or the health sector). **Advanced English** proficiency level. Excellent communication skills. **Experience Level: Senior** (2 to 6 years). Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Conduent es un empleador que ofrece igualdad de oportunidades y considera solicitantes para todos los puestos sin distinción de raza, color, credo, religión, ascendencia, origen nacional, edad, identidad de género, expresión de género, sexo/género, estado civil, orientación sexual, discapacidad física o mental. , condición médica, uso de un perro guía o animal de servicio, condición de militar/veterano, condición de ciudadanía, base de información genética o cualquier otro grupo protegido por la ley. For U.S. applicants: Individuals with disabilities who need a reasonable accommodation to apply for or compete for employment at Conduent may request such accommodation by clicking the following link, completing the accommodation request form, and submitting the request using the "Submit" button at the bottom of the form page. For those using Google Chrome or Mozilla Firefox, download the form first: click here to access or download the form. You can also click here to access Conduent's ADAAA Accommodation Policy.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Support Lead, West646162600976651216

Support Lead, West

**About Time Doctor** Time Doctor is a productivity analytics platform used by thousands of companies worldwide to measure, understand, and improve how work gets done. With 150\+ team members across 45\+ countries, we’re a fully remote, async\-first, and deeply global team. **Why Join Us** 100% remote and async\-first Mission\-driven company shaping the future of work Strong product\-market fit with tens of thousands of users (and growing) Collaborative, humble, high\-performing team Competitive pay \+ PTO **The Role** As the Support Lead, West at Time Doctor, you'll lead and provide guidance to our Western\-based technical support team while ensuring that customers receive expert assistance. This “player\-coach” role involves hands\-on oversight of troubleshooting software issues, account setup, training, and integrations. As a support team leader, you will be expected to maintain our world\-class SaaS standards, focusing on metrics such as First Response Time (FRT), Resolution Time (RT), and Customer Satisfaction (CSAT). **What You’ll Do** * Lead and coach a team of technical support specialists, helping them troubleshoot software, account setup, and integration issues. * Assist with handling tickets for complex technical issues and/or customer escalations. * Provide guidance on handling customer inquiries through chat, email, remote sessions, and video calls. * Monitor and maintain high levels of performance in key areas like First Response Time (FRT), Resolution Time (RT), and Customer Satisfaction (CSAT). * Manage team schedules and ticket coverage to ensure our 24/7 support commitment * Champion an AI\-First approach by using AI tools in daily support work, speeding up investigations, and identifying automation opportunities that cut manual effort and improve accuracy and customer experience. * Collaborate with Sales and Customer Success Managers (CSMs) to ensure a seamless customer experience and escalate complex issues when necessary. * Conduct regular training sessions to ensure the team is well\-versed in best practices, new platform features, and troubleshooting techniques. * Analyze customer\-reported issues and work closely with the product team to resolve bugs and enhance platform functionality. Continuously assess and improve internal support processes, ensuring an efficient, high\-quality customer experience. **What You Need** * 3\+ years of experience in a customer support or technical support role within a B2B SaaS company, with at least 1 year in a leadership or team lead role. * Proficiency in service desk software (HubSpot, Jira, etc.) and knowledge of support workflows. * Strong understanding of SaaS applications and troubleshooting methodologies. * Proven ability to manage, motivate, and guide a team of technical support specialists. * Ability to analyze and explain complex technical issues to both customers and internal teams. * Excellent written and verbal communication skills in English. * Self\-motivated with a strong ability to work independently in a remote environment. * Passion for customer success and improving the overall customer experience. **Technical Skills** * Proficiency in log interpretation and debugging using text editors like Notepad\+\+. * Experience using browser developer tools for troubleshooting (Console, Network, Service Worker). * Basic understanding of REST APIs (GET, POST, PUT, DELETE) * Experience in application installation in different operating systems. * Working knowledge of Active Directory setup and group policies. * Experience using AI\-powered tools to enhance troubleshooting efficiency, support investigations, and identify opportunities to streamline repetitive or manual support work. * Familiarity with MDM solutions for SaaS application deployment. * Fluency in Spanish and/or Portuguese is a plus. **Preferred Locations** LATAM **Our Hiring Approach** This is a **full\-time, 100% remote role.** **Equal opportunity employer** — we deeply value diversity and inclusion. We welcome applicants of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. ️ We **hire globally**. Depending on your location, you may join as a full\-time employee or contractor. Our Talent Attraction team will walk you through all the details during your first interview. **About Us** Our vision is to become the **most trusted productivity and time\-tracking platform** for remote teams. We help companies and employees **do their best work**, empowering people to thrive wherever they are. We believe **geography shouldn’t limit opportunity** — office life is outdated, and flexibility is the future. With **150\+ team members across 40\+ countries**, we’re a diverse, fully remote, and async\-first team. We’re looking for **innovative, globally minded people** who want to help modernize remote work. Learn more about us here: https://people.timedoctor.com

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Analyst, Corporate Credit Services, Global Wholesale Operations646162601442591217

Analyst, Corporate Credit Services, Global Wholesale Operations

Requisition ID: 242865 Thanks for your interest in ScotiaGBS, the best campus in Bogota. Join a purpose driven winning team, committed to results, in an inclusive and high\-performing environment. ***Purpose*** Contribute to the success of the Corporate Lending Services Team by performing various loan servicing functions. Key responsibilities include triaging emails, reviewing loan instructions, reconciliation of cash breaks, and audit related activities/requests maintaining accurate controls in our enterprise book of record. This ensures compliance with credit authorizations and limits. A significant aspect of the role is leading exception management, where the Analyst is responsible for identifying discrepancies and effectively resolving them. Additionally, the Analyst will contribute to operational reporting and quality control efforts, ensuring data accuracy and adherence to regulatory and financial standards. The Analyst will also participate in continuous improvement initiatives aimed at enhancing our processes and mentoring entry\-level Analysts. **Accountabilities** * Investigate daily cash reconciliation exceptions using data from multiple sources to propose matches or assign further investigation for timely resolution. * Execute and reconcile loan payment while ensuring timely processing and resolution of past dues and management of all exception items in accordance with team's SLAs. * Using data from multiple sources, prepare and disseminate oversight, management and ad\-hoc reporting to internal teams and senior management on a daily/weekly/monthly/quarterly basis. * Support the fulfillment for internal and external audit processes by gathering deal documentation for requested data elements, verifying successful translation into our systems of record, and delivering the results in an accurate and secure manner. * Leads by example modelling Scotiabank’s desired behaviors and drive to deliver timely accurate results, guiding and assisting junior team members to achieve better positive outcomes * Regularly review and propose optimization opportunities where possible, documenting expected benefits and proposed operational methods for review. * Responds promptly and effectively to service inquiries, concerns, and complaints from Banking partners, with the ability to resolve day\-to\-day servicing issues and reduce business and client impact with managerial direction as required. * Understand and ensure the Bank’s risk appetite and risk culture are considered in day\-to\-day activities and decisions, escalating as required. * Support an environment in which we pursue effective and efficient operations while ensuring the adequacy, adherence to and effectiveness of day\-to\-day business controls to meet obligations in accordance with Scotiabank’s Values, its Code of Conduct, and with respect to various risk areas – Operational risk, regulatory/compliance risk, AML/ATF/sanctions risk and Business Conduct governed under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. * Contribute to a high\-performance environment with a positive inclusive attitude, effective communication, and thoughtful time and organization planning. * Champion a customer focused culture to deepen relationships and leverage broader Bank relationships, systems, and knowledge. Reporting Relationships (Job Titles only) Primary Manager: (include secondary Manager if applicable) • Manager, Sustainment \& Control – Corporate Lending Services * Senior Manager, GBS / GWO / Corporate Lending Services Direct Reports: • None Shared Reports (solid/dotted if applicable): • None ***Dimensions**** Operates independently to execute the fulfillment and maintenance of lending products within assigned authorities/limits. * Ability to manage several priorities often in with a high degree of urgency * Works well within a team atmosphere but can work independently * Analytical thinking required to resolve complex problems, issues and determine appropriate solutions and resolutions * Ability to communicate concerns effectively and concisely * Ability to build relationships and establish trust * Reviews and processes high volumes of daily transactions originated by customers, management, or a B/F system as they relate to the maintenance activities of Commercial and Small Business clients (i.e., pricing, retro adjustments, special arrangements, standby fees, etc.) * Processing for deals (size and respective limits will vary subjected to segment and tasks). * Investigate all adjustments \& corrections ensuring entries are prepared accurately and processes with the appropriate level of approval. * Taking responsibility for client and partner inquiries, concerns, or complaints and presenting solutions or alternatives * Business Units supported include but not limited to: Global Banking \& Markets * Provides national coverage between the hours of operation (7 a.m. – 8 p.m. Eastern Standard Time). Shifts may vary. * Participates in the implementation of efficiency\-focused improvements to operating procedures and/or systems to meet Bank regulations by participating in pilots and “test \& learn” as required. Participates in cross\-training to broaden skillsets across different areas. **Education / Experience** * English level B2\+ Conversational Level * Post\-Secondary Education and a minimum of 1 year of relevant working experience in Financial Services or related industry. * Proven customer service and communication skills, with ability to prioritize * Working knowledge of lending products, services, and procedures * Proven customer service skills, as well as flexibility to adapt to changing environments. * Thorough knowledge of the Bank’s transactional services * Working knowledge of Microsoft Office (Excel, Word, and Outlook) **Working Conditions** * Standard office\-based environment or hybrid of in\-office and remote * Supports Canadian statutory calendar for province Ontario * Non\-standard hours are a common occurrence Location(s): Colombia : Bogota : Bogota Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Hire & Onboarding Advisor646162601610271218

Hire & Onboarding Advisor

**Requisition ID:** 225801 **Employee Referral Program – Potential Reward:** $0\.00 We are committed to investing in our employees and helping you continue your career at ScotiaGBS **Purpose** Responsible for providing a consistent and timely approach for Workforce Security Screening (WSS) review and adjudication activities, including but not limited to screening administration, responding to inquiries, and reporting. This role also provides support for program and process escalations, interaction with the screening vendor, and interaction with other key stakeholders as required. **Accountabilities** * Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. * Initiate ongoing screening for active workers as required. * Collaborates with key stakeholders throughout the workforce security screening process. * Assesses and interprets the level of complexity of WSS files that require adjudication (Tier I, II, and III), escalates as required. * Conducts Tier I review (identify discrepancies and errors) and adjudication (FTE and contingent workers as required). * Monitor, track and report on WSS activities and KPIs to identify trends and program improvement opportunities. * Training new team members on processes and procedures. Continuously improve the training experience and update desktop procedures, training guides and job aids as necessary. * Ensures proper usage of knowledge management and case management tools to effectively respond to, document and monitor WSS activities. * Determines and communicates start dates as required. * Prepare rescind offer correspondence and track candidate status in Success Factors. * Connects with candidates for supporting documentation as required. * Act as subject matter expert on WSS and Work Permit activities and attend regular meetings with key stakeholders to support program updates. * Seeks opportunities to improve departmental processes and customer service by identifying service deficiencies, and recommending solutions to Senior Manager, Hiring \& Onboarding. * Understands how the Bank’s risk appetite and risk culture should be considered in day\-to\-day activities and Decisions * Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day\-to\-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct. * Champions a high\-performance environment and implements a people strategy that attracts, retains, develops and **Reporting Relationships** * Primary Manager: Workforce Security Screening Lead, GHR Services \- Operations * Direct Reports: NA * Shared Reports: NA **Dimensions** * Conducts Tier I adjudication for WSS activities * Provide support to employees on Work Permits * Significant volume of transactions * Responds within established SLAs * Ensures business continuity for accountabilities under purview, ensuring coverage 5 days/week in assigned schedule . **Education / Experience / Other Information** * Minimum high school degree, or students starting the career in different fields \- not specifically in Human Resources or Administration areas * Fluent and conversational English Level \- At least B2 * CHRP designation (or in pursuit of) an asset * Knowledge of HR transactions * Risk management mindset * Deep understanding of Bank policies and procedures * Strong written and verbal communication skills * Strong relationship management and interpersonal skills * Strong judgment and problem\-solving skills * Strong analytical and strategic thinking skills * Strong Excel Knowledge in formulas and pivot tables (Basic\-Intermediate level) * Attentive to details and deadlines * Proven teamwork capabilities * Flexibility and ability to adapt to changing work environments * Ability to maintain confidentiality Location(s): Colombia : Bogota : Bogota ScotiaGBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaGBS, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted. Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Analyst, Corporate Credit Services - GWO - (solo referidos)646162601768981219

Analyst, Corporate Credit Services - GWO - (solo referidos)

**Requisition ID:** 214124 We are committed to investing in our employees and helping you continue your career at ScotiaGBS ***Purpose*** Contribute to the success of the Corporate Credit Services Team by performing various loan servicing functions. Key responsibilities include triaging emails, reviewing loan instructions, processing credit documents, validating lending calculations, and maintaining accurate balances in our enterprise book of record. This ensures compliance with credit authorizations and limits. A significant aspect of the role is leading exception management, where the Analyst is responsible for identifying discrepancies and effectively resolving them. Additionally, the Analyst will contribute to operational reporting and quality control efforts, ensuring data accuracy and adherence to regulatory and financial standards. The Analyst will also participate in continuous improvement initiatives aimed at enhancing our processes and mentoring entry\-level Analysts. #### ***Accountabilities*** * Manage and support all activities related to the loan and Letter of Credit lifecycle, including document review, initial funding, drawdowns, paydowns, rollovers, rate changes, amendments, and loan maturities. * Oversee a portfolio of medium to complex corporate loans and letters of credit, ensuring accuracy and integrity in data management, accounting reconciliation, and record\-keeping. * Administer instructions from agents on participations and direct deals, verifying limit availability and accuracy of calculations during fund disbursement. * Coordinate internal funding requirements to support daily loan servicing activities and manage exceptions * Execute and reconcile loan payment while ensuring timely processing and resolution of past dues and management of all exception items in accordance with team's SLAs. * Classify and archive emails in Outlook promptly. * Monitor case creation in Arteria for correct classification and manage reconciliation reporting to ensure synchronization between systems. * Support the production of daily operational reports, utilizing large datasets in Microsoft Excel and Power BI to maintain centralized reporting within the Corporate Credit Services (CCS) team. * Develop and maintain metrics tools, templates, and training materials based on stakeholder needs. * Assist in implementing effective change management strategies for new systems. * Investigate daily cash reconciliation exceptions using data from multiple sources to propose matches or assign further investigation for timely resolution. * Assist in implementing a quality control program for CCS operations by reviewing documentation accuracy, maintaining a QC database, and preparing information for audits. * Prepare oversight, regulatory, management, and ad\-hoc reports for internal teams and senior management on a regular basis while ensuring adherence to compliance standards. * Regularly review processes for optimization opportunities. * Update standard operating procedures to reflect modern practices while contributing to a high\-performance team environment. * Champions a client\-driven culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. * Maintains up\-to\-date knowledge and understanding of relevant products, processes, and policies, including completing internal training, and reviewing appropriate news items and publications. * Participates as an active partner, and initiates changes by collaborating with stakeholders and business lines to resolve issues, remove roadblocks, reduce costs, and improve services. * Responds promptly and effectively to service inquiries, concerns, and complaints from Banking partners, with the ability to: + Resolve day\-to\-day servicing issues and reduce business and client impact with managerial direction as required. * Understand how the Bank’s risk appetite and risk culture should be considered in day\-to\-day activities and decisions. * Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day\-to\-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Scotiabank Code of Conduct. ***Dimensions*** * Operates independently to execute the fulfillment and maintenance of lending products within assigned authorities/limits. * Ability to manage several priorities often in with a high degree of urgency * Works well within a team atmosphere but can work independently * Analytical thinking required to resolve complex problems, issues and determine appropriate solutions and resolutions * Ability to communicate concerns effectively and concisely * Ability to build relationships and establish trust * Reviews and processes high volumes of daily transactions originated by customers, management, or a B/F system as they relate to the maintenance activities of Commercial and Small Business clients (i.e., pricing, retro adjustments, special arrangements, standby fees, etc.) * Processing for deals (size and respective limits will vary subjected to segment and tasks). * Investigate all adjustments \& corrections ensuring entries are prepared accurately and processes with the appropriate level of approval. * Taking responsibility for client and partner inquiries, concerns, or complaints and presenting solutions or alternatives * Business Units supported include but not limited to: Global Banking \& Markets * Provides national coverage between the hours of operation (7 a.m. – 8 p.m. Eastern Standard Time). Shifts may vary. * Participates in the implementation of efficiency\-focused improvements to operating procedures and/or systems to meet Bank regulations by participating in pilots and “test \& learn” as required. * Participates in cross\-training to broaden skillsets across different areas. **Education / Experience** * Post\-Secondary Education and a minimum of 1 year of relevant working experience in Financial Services or related industry. * Proven customer service and communication skills, with ability to prioritize * Strong Communication in English (written \& verbal) and Organizational Skills. * Working knowledge of lending products, services, and procedures * Proven customer service skills, as well as flexibility to adapt to changing environments. * Thorough knowledge of the Bank’s transactional services * Working knowledge of Microsoft Office (Excel, Word, and Outlook) * English level B2\. \#Li\-Hybrid Location(s): Colombia : Bogota : Bogota ScotiaGBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaGBS, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted. Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Maintenance Assistant - Bogotá646162596907541220

Maintenance Assistant - Bogotá

Servicios Uno a Uno S.A.S. Seeks maintenance assistants to join its team Minimum 6 months of certified experience Excellent attitude and commitment Knowledge of basic electricity, basic plumbing, and painting SMLV + Legal Benefits If interested, apply by texting 311 5769885 or sending your resume to **gestionhumana@serviciosunoa.com** Subject: Maintenance Assistant Vacancy Position Type: Full-time

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Bilingual Agent - Weekends off!!646158061122591221

Bilingual Agent - Weekends off!!

**Join Our Team as a Bilingual Agent!** **Job Type:** Full-time (40 hours/week) **Schedule:** Monday to Friday (weekends off) **Salary:** $2,850,000 \- $3,100,000 per month **Language:** English (mandatory) **Modality:** On-site **Location:** Bogotá, Cundinamarca (Complejo Logístico San Cayetano) **Job Summary:** As a Bilingual Agent, you will play a key role in providing administrative support to law firms and medical providers in the United States. Your responsibilities will include: * Answering phone calls in English professionally. * Managing calendars and scheduling appointments. * Organizing and handling documentation. We are looking for someone with conversational English skills who demonstrates polite and professional communication, both over the phone and via email. If you are passionate about customer service and organization, this is the place for you! **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among doctors and lawyers in the U.S., aiming to employ 1,000 people in Colombia by 2026\. Our mission is to facilitate connections between these professionals and talented Colombian staff. **Why Choose Profesor X?** * An excellent work environment where everyone is friendly. * Competitive salary and balanced work schedule (weekends off!). * Opportunity to improve your English while working. * We value every team member and their opinions. **Performance Objectives:** * Carry out all administrative duties with attention to detail and efficiency. * Provide support to team members and clients through calls and emails. * Maintain professional and organized communication. * Perform data entry and manage documents confidentially. **Key Skills and Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking ability. * Effective collaboration and analytical mindset. * Attention to detail and problem-solving skills. * Positive attitude and professionalism in customer service. * Ability to work independently with minimal supervision. **Education and Experience:** * Minimum English level B2 (bilingual). * High school diploma required; technical or university education preferred but not required. * Previous experience in customer service or administrative roles. **Physical Requirements:** Ability to remain seated at a desk for extended periods and work on a computer. **Benefits:** * Paid training. * Weekends off. * 40 working hours from Monday to Friday. * Indefinite-term contract. * 6 vacation days upon completing 6 months of employment. * Health insurance (EPS), pension, severance pay, bonus, and access to family compensation fund. **We look forward to meeting you!** If you're looking for a place where you can grow and develop your skills, we await your application! Job Type: Full\-time

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000-3,100,000/year

Architect646158060340501222

**Architect – Luxury Residential, Commercial, and Multifamily Projects** An architectural firm is seeking an Architect to join its team for luxury residential, multifamily apartment building, and commercial development projects in the U.S. *Essential Requirements:* Bachelor’s degree in Architecture. Minimum three (3) years of verifiable professional experience in an architecture firm or office, using ArchiCAD as the primary design tool (self-taught experience alone will not be considered). Advanced proficiency in ArchiCAD. Proven experience in producing construction drawings. Proven experience coordinating technically with consultants in Mechanical, Electrical, Plumbing, Structural, Civil, etc. Advanced English, both spoken and written (bilingual work environment). Ability to work remotely and strong commitment to meeting project deadlines. Desirable (non-exclusive) requirement: Familiarity with the Florida Building Code and/or experience with U.S. regulatory standards is considered a plus, but is not mandatory. *Job Description:* Development of construction drawings for luxury residences, multifamily projects, and commercial developments. Interdisciplinary coordination with engineers and consultants. Efficient organization and management of project files and technical documentation. Participation in virtual meetings and collaboration with an international team. Continuous updating on construction standards and BIM technology. *We Offer:* Competitive professional compensation. Opportunity for professional growth within the international sector. 100% remote work arrangement. Innovative and challenging projects in the U.S. A team focused on quality and continuous improvement. Employment Type: Full-time, Permanent Application Question(s): * An ArchiCAD skills assessment will be conducted during the interview to evaluate your ArchiCAD expertise. Please confirm whether you are willing to participate. Respond only with YES or NO. Language: * English (Mandatory) Work Location: Remote Expected Start Date: 05/01/2026

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Medical Scheduler - Weekends off!!!646158059706891223

Medical Scheduler - Weekends off!!!

**MEDICAL SCHEDULER \- FULL\-TIME (MONDAY TO FRIDAY) 40H** **Job Type:** Full\-time (40 hrs/week) **Schedule:** Monday to Friday **Contract Type:** Indefinite term **Language:** Advanced English proficiency **Work Mode:** On\-site **Location:** Bogotá, Cundinamarca **Salary:** $2'850\.000 **Job Summary:** Join our team as a **Medical Scheduler**! We are seeking a proactive assistant to provide administrative support to medical provider offices in the U.S., with a focus on appointment scheduling. Your responsibilities will include answering calls in English, managing calendars, scheduling clients, and handling documentation. If you possess excellent English skills and professional communication abilities, this is your opportunity! **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among physicians and attorneys in the U.S., aiming to employ 1,000 people in Colombia by 2026. We are committed to helping these professionals hire qualified and motivated staff from Colombia to enhance their productivity. **Why Work With Us?** * **Positive Work Environment:** A friendly and collaborative team. * **Professional Development:** Improve your English while working. * **Continuous Growth:** Be part of an expanding company that highlights Colombian talent. * **Competitive Benefits:** Attractive salary and Monday\-to\-Friday schedule. **Performance Objectives:** * Carry out administrative responsibilities with attention to detail and efficiency. * Answer calls, schedule meetings, and provide support to clients and team members. * Organize documents and handle sensitive information confidentially. **Key Skills and Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking ability. * Collaboration and clear communication skills. * Positive and proactive attitude. * Ability to work independently with minimal supervision. **Education & Experience:** * Minimum English level B2 (bilingual candidate). * Minimum education: high school diploma. * Technical or university education is preferred but not required. * Customer service experience (preferred). **Physical Requirements:** * Ability to sit at a desk and work on a computer for extended periods. **Benefits:** * Paid training. * Weekends off! * 6 vacation days upon completion of the first 6 months. * Health insurance (EPS), pension, severance pay, bonus, and family compensation fund. **Apply now and join a team committed to success!** Job Type: Full\-time

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000/year

DBA - Oracle Bilingual646158059864341224

DBA - Oracle Bilingual

Job description Who we are Amaris Consulting is an independent technology consulting firm offering advisory services and solutions to enterprises. It brings together over 7,600 professionals across five continents and more than 60 countries. With over 1,000 clients worldwide, we have delivered solutions for major projects for over a decade. Our specialists cover sectors ranging from financial services and transportation to healthcare and technology. Amaris is your ‘stepping stone’ to cross rivers of change, tackle challenges, and successfully execute all your projects. Position description Join our international team as an Oracle Database Consultant and take your career to the next level. You will be part of a dynamic, global environment, collaborating on high-impact projects and contributing to our clients’ success through Oracle database management and optimization. Your missions Administer, support, recover, optimize, and secure Oracle databases. Write data-fixing scripts and packages in PL/SQL and SQL. Create and version change-sets with Liquibase (XML/YAML/JSON). Automate tasks using scripting in Bash, PowerShell, or Python. Integrate Liquibase into CI/CD pipelines using Jenkins, GitLab CI, Azure DevOps, or similar tools. Manage version control with Git (branching, pulls, tags). Monitor databases with Oracle Enterprise Manager and/or Grafana-Prometheus. Manage change processes under the ITIL framework (request, approval, and logging). Your profile Academic background in computer science, systems engineering, or a related field. 4–6 years of experience in Oracle database administration, backup-recovery, tuning, and security. Proficiency in writing data-fixing scripts and packages in PL/SQL and SQL. Experience creating and versioning change-sets with Liquibase (XML/YAML/JSON). Scripting skills in Bash, PowerShell, or Python for task automation. Experience with CI/CD tools such as Jenkins, GitLab CI, Azure DevOps, or similar, integrating Liquibase. Proficiency in version control with Git (branching, pulls, tags). Experience monitoring databases with Oracle Enterprise Manager and/or Grafana-Prometheus. Knowledge of change management under ITIL processes. Advanced English (mandatory). What we offer An international community comprising over 110 nationalities. **An environment where trust is central:** 70% of our key leaders began their careers at the entry-level. A robust training system through our internal Academy, offering over 250 modules. A vibrant workplace featuring frequent internal events (afterworks, team buildings, etc.). Strong commitment to CSR, especially through participation in our WeCare Together program. Amaris Consulting is committed to promoting diversity within its workforce and fostering an inclusive work environment. We consider all qualified candidates regardless of gender, sexual orientation, race, ethnic origin, beliefs, age, marital status, disability, or other characteristics. Special attention will be given to candidates with disabilities. Who are we? Amaris Consulting is an independent technology consulting firm offering advisory services and solutions to enterprises. It brings together over 7,500 professionals across five continents and more than 60 countries. With over 1,000 clients worldwide, we have delivered solutions for major projects for over a decade. Our specialists cover sectors ranging from financial services and transportation to healthcare and technology. Amaris is your ‘stepping stone’ to cross rivers of change, tackle challenges, and successfully execute all your projects.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Bilingual Positions646080960261131225

Bilingual Positions

**Build Your Career with Concentrix Colombia!** =============================================== Ready for a new opportunity? At Concentrix Colombia, you’ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact. Position: **Customer Support Representative** * Assist customers via phone, chat, or email with clarity and professionalism. * Follow processes and use internal tools to resolve inquiries efficiently. * Collaborate with your team to ensure an excellent service experience. **Benefits** ✅ Competitive base salary ✅ Paid training and development ✅ Legal benefits and job stability ✅ Inclusive, people\-first culture ✅ Opportunities for growth and advancement **Requirements** High school diploma Clear communication skills Basic computer literacy Customer\-focused mindset Schedule flexibility Apply today and start your journey with Concentrix Colombia!

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Installation Technician – Immediate Hiring646080959490581226

Installation Technician – Immediate Hiring

At **Enyca SAS**, we are seeking an **installation technician** with experience in advertising installations. **Responsibilities:** * Installation of banners, vinyls, signs, light boxes, and signage. * Basic tool handling. * Fieldwork (indoor and outdoor). * Adherence to schedules and a positive service attitude. **Requirements:** * Minimum 1 year of experience in advertising installations. * Immediate availability. * Punctual, responsible, and proactive. * Must reside in Bogotá. **City:** Bogotá. **Send your resume via WhatsApp to:** **313 893 6749** Job type: Full-time Job type: Full-time

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Bilingual Call Center Agent646076289748501227

Bilingual Call Center Agent

A leading aesthetic medicine company experiencing continuous growth is seeking top talent like you! We are looking for a Bilingual Call Center Agent. We are seeking a candidate with advanced English proficiency and knowledge of IPS or experience in customer service and sales. Job Requirements: \- Prior experience in a customer service role within a call center environment. \- Advanced proficiency in English, both spoken and written. \- Ability to quickly and efficiently resolve problems. \- Capacity to work effectively in teams and under pressure. \- Excellent verbal and written communication skills. Salary: $2,000,000 to $2,500,000 + statutory benefits + commissions Contract: Indefinite-term, directly with the company Schedule: To be determined, Monday through Saturday Position Type: Full-time, indefinite-term

111411, Los Mártires, Bogotá, Colombia

COP 2,000,000-2,500,000/year

Digital Marketing Manager646076289143061228

Digital Marketing Manager

A prominent company requires a Digital Marketing Manager with a minimum of 2 years of proven experience managing Google Ads, Canva or Adobe (Photoshop / Illustrator), Excel, ChatGPT or similar tools, and email marketing platforms (GoDaddy is a plus). Main responsibilities: (Bilingual – reading and writing in English), Create and manage Google Ads campaigns, Conduct international market research and prospecting, Create marketing materials for social media and email marketing, Upload email marketing campaigns on GoDaddy, Manage and publish content on Facebook and Instagram, Operate AI tools such as ChatGPT, Edit photos and graphic materials (Canva or similar), and Manage databases on GoDaddy Salary: 2,500,000 - Quarterly bonuses based on sales approximately amounting to $1,250,000 Working hours: Monday to Friday 7:30 a.m. – 5:30 p.m. USA holidays Work location: Remote Position type: Full-time

111411, Los Mártires, Bogotá, Colombia

COP 2,500,000-3,750,000/year

File Clerk646076288439071229

**File Clerk** **Modality:** Remote (Home Office) **Pay:** 1,000 USD per month **Schedule:** Monday through Friday, 8:00 AM – 5:00 PM Pacific Time *(11:00 AM – 8:00 PM Colombia time)* **About Us:** The Quiroga Law Office PLLC was founded in 2009\. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm **for immigrants, by immigrants**. We represent clients nationwide and focus on asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, TPS, green cards, waivers, and consular processing. We also advise individuals and businesses on family\-based visas, green cards, and various state and federal filings. We are a collaborative and dynamic team focused on professional and personal growth. We pride ourselves on being well\-run, organized, innovative, and a great place to work. **Position Overview:** We are seeking a **File Clerk** to join our team on a **100% Home Office basis**. The File Clerk will ensure efficient document and correspondence management while supporting our legal staff. **Responsibilities** * Receive, classify, and index documents to ensure accurate management and quick access. * Upload and maintain files in our case management system **Gladiator**, ensuring information is updated correctly and on time. * Manage incoming correspondence from multiple channels (Outlook, Gladiator fax, and others) and prioritize urgent communications. * Archive, organize, and control digital documentation to facilitate retrieval and decongest incoming channels. * Rename, group, and organize documentation for proper upload into Gladiator, maintaining integrity and order in the system. * Upload documents produced daily to the designated digital folders. * Provide support to internal users (attorneys and staff) in document and filing processes, helping them access information efficiently. * Communicate with clients when needed regarding documentation and case\-related requirements. * Manage and submit **FOIA (Freedom of Information Act), FBI, and EOIR (Executive Office for Immigration Review)** requests. **Requirements:** * **Bachelor’s degree in Law or a related field (required)** * **Bilingual: English and Spanish (mandatory)** * **Windows computer** with at least **16 GB RAM (required)** * Stable internet connection (50 Mbps or higher) * Strong organizational and detail\-oriented skills * Ability to adapt to change and work with deadlines * Proficiency with Office tools (Word, Excel, Outlook) **What We Offer:** * Home Office – remote role * $1,000 USD monthly compensation * Full\-time schedule with stable workload * Professional development in a dynamic, collaborative environment * Opportunity to contribute to meaningful immigration work Tipo de puesto: Tiempo completo

111411, Los Mártires, Bogotá, Colombia

COP 1,000/month

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