**Contract Type:** Brick and Mortar **Location:** Bogotá \- //BOGOTA **Date Published:** 12\-02\-2025 **Job ID:** REF37554W Company Description: Sutherland is seeking a highly organized and passionate person to join us an **Onboarding Specialist** to support high\-volume hiring for one of our growing telecom programs in Bogota! We are a group of driven and hard\-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description: As an Onboarding Specialist you'll get to: * Review candidate and new hire documentation, ensuring validity (to include tracking of medical exams and contracts) * Report audit issues to TA Leader, flagging anything that does not align with program/hiring needs. * Follow high\-volume hiring processes to ensure accuracy \& timeliness. * Request demographic information from each candidate and review/verify for complete accuracy * Create IT and other help desk tickets in a timely manner \- according to the needs of the program * Send welcome emails to all newly hired employees along with training information * Deliver a "white glove service" by staying closely connected to candidates/new hires, respond accordingly to clear any doubts, concerns or inquiries regarding the overall onboarding process, documentation, etc. * Review personal information verification and offer details before the contract is sent to the candidate * Verify and report credentials of new employees to respective teams/hiring managers. * Review rosters with recruitment team members to ensure required headcount has been achieved. Qualifications: * **1\+ year of recruitment/onboarding administrative experience** * **Onboarding experience from a BPO will be highly preferred** * **B2 or above English level is a must** * Excellent organizational skills * Structured approach to tasks * Able to efficiently manage time and keep track of multiple hiring processes at the simultaneously. * Able to work in MS Office. * Must be customer\-service oriented * Ability to ATS/recruitment systems updated in real time Additional Information: