A company in the **BPO** sector is seeking an analytical **Planning Analyst** with a passion for process optimization. **Key Responsibilities** * Analyze and forecast operational performance indicators. * Prepare managerial reports and presentations. * Support resource planning and strategies to improve operational efficiency. * Monitor goal achievement and support data-driven decision-making. * Coordinate with operations leaders to identify improvement opportunities. **Requirements** * **Education:** Technical or university degree in Business Administration, Industrial Engineering, Statistics, Economics, or related fields. * **Experience:** Minimum 6 months in similar roles within planning or data analysis areas. * **Skills:** Advanced Excel, analytical thinking, teamwork, effective communication. **We Offer** * **Salary:** COP 1,800,000 * Indefinite-term contract with all statutory benefits. * Working schedule: **Monday to Saturday (44 hours per week)**. * Opportunities for professional growth and development. Job Type: Full-time