At **Buwelo BPO**, we are more than 3000 collaborators worldwide and we are in **constant expansion** in **Colombia**. If you are a **Talent** eager to grow and become part of a **dynamic** team on the path to success, we are looking for you! Are you ready to become part of our growth story? This is your moment! We are seeking a Bilingual English Call Center Agent to join our team. **Requirements:** * Fluent English and outstanding communication, negotiation, and customer service skills. * At Buwelo BPO, we value your ability to interact with clients in the financial sector, accurately and empathetically addressing each client's needs. * Your e is essential for this role. * Achievement-oriented with exceptional English communication skills, you will handle calls, resolve inquiries, and manage negotiations with customers. **What we offer:** * Work Monday to Saturday, 9-hour daily shifts, 5 days per week. Sundays off plus one additional day off per week (non-rotating schedules). * On-site work at a strategic location in downtown Medellín. * Paid training as you sign your contract from day one of training. * Operational salary of $2'849.500 COP + current legal benefits + bonuses * Training completion bonus of up to $450.000 COP. * Quarterly Buwallet bonus of up to $400.000 COP + $100.000 monthly attendance bonus + monthly performance bonus of up to $200.000 COP based on indicator achievement. * Loyalty Bonuses: $100.000 COP upon completing 3 months, $150.000 COP upon completing 6 months, $200.000 COP upon completing 12 months. Join us and contribute to the success of our team with your bilingual talent and customer service skills. We look forward to your application! Job Type: Full-time Language: * English (Required)