**About the Role** We’re looking for a **Pre\-Call Specialist** to join our team and help us prepare leads for follow\-up appointments. This is a **very teachable, entry\-level role** that’s perfect if you're a strong communicator, eager to grow, and ready to deliver a professional experience—even in short, simple calls. **What You’ll Be Doing:** * Make outbound calls to contacts to **leave brief messages or confirm information** * Inform homeowners that someone will visit their property to take photos * Conduct **quick interviews** about to collect important details. * Log call outcomes accurately and report relevant info * Ensure all scheduled contacts are called during key windows. ✅ **What Will Make You Successful** * **Professional communication style** and tone * **Advanced English skills** (C1 Level). * Strong sense of responsibility and follow\-through * Ability to **stay focused and sound natural** (not robotic) * Comfortable following scripts and adapting as needed **Nice to Have (But Not Required)** * Experience in call centers or as a BDR * Familiarity with CRMs or basic call logging systems * A professional, reliable work environment at home **Why Join Us?** * Simple but impactful role – great way to enter a growing industry * Friendly team and **supportive training** * Opportunity to grow into more advanced positions * Fully remote and flexible hours – as long as you hit your call windows, your day is yours * Work with a team that **values presentation, professionalism, and potential**