**Bilingual Representatives English B2+** **Location / Location:** **M**All Mayorca, Sabaneta – Onsite work, Monday to Friday. **Permanent contract** **About Blackstone Medical Services** Blackstone Medical Services is a leading American company in medical diagnostic services, committed to innovation, patient service quality, and operational excellence. We are expanding in Medellín and looking for bilingual representatives passionate about service and high-quality work. * Handle patient and provider calls and emails in English and Spanish. * Provide clear support and information regarding procedures, appointments, and results. * Accurately record information in internal systems. * Ensure a positive and professional experience in every interaction. * Collaborate effectively with various teams in the U.S. * Meet established KPIs and quality standards. **Requirements** * Minimum **B2 level English (spoken and written)** – proficiency test required. * Excellent communication and active listening skills. * Basic knowledge of technological tools and CRM systems. * Ability to follow processes with attention to detail. **We Offer** * Permanent employment contract * Stable schedule: Monday to Friday, office hours * Competitive salary + statutory benefits * Professional, collaborative, and inclusive environment * Internal growth opportunities * Continuous training and professional development support Job Types: Full\-time, Permanent