**Sales Agent Contact Center** Generate and qualify prospects through consultative conversations in Spanish and English, ensuring they clearly understand the benefits of the service and are positively inclined to attend the appointment with the Closer. The Setter is responsible for guaranteeing that leads arrive pre-qualified according to established criteria, prepared, motivated, and with accurate information to facilitate the subsequent sale closing // Digital Setter **RESPONSIBILITIES** \* Contact prospects via outbound calls in Spanish or English. * Convey key service benefits in a consultative and persuasive manner. * Qualify prospects based on defined criteria of profile, interest, and purchase potential. And document in CRM * Schedule appointments with the Closer in Miami, ensuring clarity on date, time, and purpose. * Confirm lead attendance for scheduled appointments. * Conduct follow-up: if the appointment does not result in a sale, support by re-engaging the contact and reactivating the customer until the sale is secured. * Keep CRM updated and complete with traceability of each interaction. Job type: Full-time Application question(s): * Do you have 2 years of experience as a sales agent in cold calling or lead generation in English and Spanish