**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose\-driven industry leader. Join us today and experience Life at Visa. **Job Description** Responsibilities include: * Oversee the implementation analysts and consultants for existing client projects. * Exhibit strong leadership and mentoring skills, supervising a minimum of 3 direct reports, and directing the efforts of Implementation Analysts and Consultants. * Operate within the context of established goals and objectives, visible to both Visa and client management. * Act as the main point of contact between DPS support staff and customers, representing customer system and operational requirements to internal organizations. * Develop comprehensive project plans, identify project team resource requirements, establish project dates and deliverables, and prepare management reports. * Track and manage internal and external project issues to resolution. * Meet job responsibilities with minimal guidance and direction by following established guidelines, procedures, and policies. * Work independently with a high degree of initiative to manage workflow, resolve problems, and meet deadlines. * Apply working knowledge of various systems and procedures to assess the business and technical impact of project requirements and communicate these to clients and internal DPS departments. * Plan and conduct internal and external member meetings and conference calls. * Support multiple project scenarios concurrently. * Provide guidance to team members. Develop implementation and program management training materials as needed. * Knowledge of GenAI (ChatGPT, Copilot etc) is beneficial This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. **Qualifications** Basic Qualifications: 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: * 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD * Analytical skills to extract and synthesize relevant data into business solutions and provide sound analysis * Able to communicate complex technical terms and/or processes in business language tailored to client * Self\-starter able to achieve results as part of an effective team (across time zones) * Able to effectively prioritize and multi\-task under deadlines * Experience representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization, including executives, in support of strategic business plans * In\-depth knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments) * Client engagement \- Communicate clearly and effectively with clients * Proactiveness \- Think ahead and take action * Critical thinking \- Take ownership over problems and find creative solutions to complex problems **Additional Information** Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.