**Job Description** Systems engineer or related field with 5 years of experience leading application and technical support teams. * ITIL v3 or 4 certification required. * Experience leading level 2 application support teams and other IT teams. * Desired knowledge in applications, IT infrastructure, networks, and servers. **Skills** Positive attitude II Effective Communication II Customer focus I Innovative Thinking II Teamwork II Change Management I Knowledge Management II Commitment II Results Orientation II Analytical Thinking I Intermediate Beginner Intermediate Beginner Intermediate Intermediate Beginner Beginner Intermediate Intermediate Beginner**Qualifications** * Service Coordinator * Work team coordination. * Direct client communication to present reports, SLAs, manage risks and impediments. * Technical knowledge (basic) in application support. * Strong soft skills including leadership, communication, and conflict resolution. * Customer and results orientation. * Manage improvement plans. * Time and priority management. **About Us** We believe in Latin America's innovative potential and passionately live the digital transformation and convergence; that is why we want to help you maximize your business capabilities. Now is the time to unify silos, converge toward a common purpose, and connect technologies to transform them into value. Axity, connections that transform.