**Company Description:** We are more than 90,000 people who every day work towards a strong Purpose: Simplifying and Enjoying Life More. We are present in 9 countries and made up of leading brands positioned across various industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, Falabella.com, Falabella Inmobiliario. Each of these brands makes us who we are, and together, as One Team, we strive daily to reinvent ourselves and exceed our customers' expectations. If you are a Falabella employee, check all available courses at Academia Falabella, which will help you continue driving your development and prepare for your next adventure with us! **Job Mission:** Analyze customer churn, generate valuable business alerts, and propose differential actions to retain customers. **Job Responsibilities:** 1. Analyze customer churn behavior and generate alerts. 2. Design dashboards and monitor KPIs to improve retention outcomes. 3. Propose data-driven strategies that enhance customer loyalty. 4. Generate periodic reports and respond to ad hoc data needs from the team. **Requirements:** Minimum 1 year of experience in data analytics and logic roles. Knowledge and experience in data manipulation using SQL Server or GCP for data analysis. **Proficiency in visualization tools:** Looker Studio/Power BI/Tableau Ability to understand the business, interpret data, identify opportunities, and generate insights. Proactive profile with strategic vision and problem-solving focus. **Offer Conditions: