**Company:** Next Staffing Group (Contractor Role for a **US Client)** Next Staffing Group is seeking a **creative, detail\-oriented Social Media \& Digital Marketing Specialist** to join our client’s team. This is a **fully remote contractor position**, requiring alignment with **US business hours**. **Location:** Remote (Candidates must reside in **Colombia** or **Uruguay**) **Job Title: Operations \& Business Support Specialist** We are seeking a dynamic **Operations \& Business Support Specialist** to serve as a Virtual Assistant (VA) to our client. This ***Junior/Mid\-level*** role is perfect for someone who thrives on variety, is eager to learn, and wants to build a broad skill set across **Marketing, Sales, Social Media, and basic Accounting/Administration.** If you're ready to make a real impact and become an essential part of our daily operations, we want to hear from you. **Key Responsibilities (What You'll Be Doing):** This role is a versatile operations support position. Your day\-to\-day will involve a mix of the following tasks: **1\. Administrative \& Accounting Support** * **Data Entry:** Accurately input sales, expense, and transaction data into spreadsheets and/or accounting software. * **Documentation:** Organize and maintain digital files, contracts, and company documentation. * **Process Management:** Assist with scheduling, meeting coordination, and general administrative duties as needed. * **Invoicing:** Draft and track simple invoices and receipts. **2\. Marketing \& Social Media Support** * **Content Scheduling:** Schedule and post pre\-approved content across various social media platforms (e.g., Instagram, LinkedIn, Facebook). * **Community Management:** Monitor social media inboxes and comments, and flag engagement opportunities or issues to the Marketing Manager. * **Research:** Conduct basic market or competitor research to inform content and sales strategies. * **Asset Organization:** Organize and manage digital marketing assets (photos, videos, copy). **3\. Sales \& Customer Support** * **CRM Management:** Update and maintain customer and prospect records in the Customer Relationship Management (CRM) system. * **Lead Qualification:** Perform initial screening and organization of incoming sales inquiries and leads. * **Communication:** Draft and send professional follow\-up emails to prospects and customers based on templates. * **Customer Service:** Assist with answering basic customer service questions via email or chat. **Qualifications (What You'll Bring):** * **Experience:** **1\-5** years of proven experience in an administrative, assistant, or operations support role. * **Location:** Must currently reside in **Colombia** or **Uruguay** and have a strong understanding of the local professional culture. * **Language:** Professional\-level proficiency in **English** is a strong asset *(Please specify your English level in your application).* * **Technical Skills:** Proficiency with Google Workspace (Docs, Sheets) or Microsoft Office (Word, Excel). Experience with a CRM (HubSpot, Salesforce, etc.) or basic accounting software is a plus. * **Soft Skills:** Exceptional organizational skills, high attention to detail, strong communication skills, and a proactive, "can\-do" attitude. * **Work Style:** Must be comfortable working independently and remotely. * **Remote Work Tools:** Willingness and agreement to use ***Time Doctor*** or similar time\-tracking/productivity software. * **Schedule:** Must be available to work and communicate during standard **U.S. business hours.** Job Type: Full\-time