**Introduction** **Welcome to Gallagher, a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing the right thing.** We help our customers navigate complexity with confidence, empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we are better together. Whether you join us in a customer service role, in our brokerage division, in our human resources benefits and consulting division, or as part of our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a work environment where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s living the Gallagher Way. **Overview** As an Account Executive and Customer Service, you will be responsible for the comprehensive management of assigned accounts to fulfill Gallagher's value promise, handling any requests or concerns that may arise, thus ensuring excellence in customer service. **How you'll make an impact** You will be responsible for analyzing and optimizing insurance policies, ensuring appropriate coverage and managing renewals, claims, and contractual modifications. You will coordinate with clients and insurers to negotiate terms, prepare reports, and ensure compliance with schedules. Additionally, you will serve as the primary client contact, responding to technical inquiries, managing insurable risks, and ensuring efficient insurance program administration. Your work will be key to protecting the company’s assets and operations. **About you** * Experience: 5 years in account management, including processes such as renewals, billing, claims, reconciliations, requirement resolution, tracking of PQRs, customer service strategies, client visits, performance measurement, process improvement, and portfolio management. Oriented toward goal achievement, customer satisfaction, and compliance with internal policies. In the following lines of business: Property, Autos, Financial Lines, transportation (D\&O, IRF, Professional Liability, etc.) for the Manufacturing sector. * Academic Profile: Professional degree in administrative fields, Industrial Engineering, or related areas. * Tools: Intermediate-level proficiency in MS Office. * Competencies: Sales skills, customer focus and service, strategic vision and critical thinking, proactive attitude, excellent interpersonal relationship management. This is your opportunity! Apply now and become part of Gallagher.