**At Topaz, technology unites us and evolution connects us!** In our organization, we are fully committed to contributing to financial solutions that make the industry secure, accessible, and dynamic. We aim to reach different parts of the world with our extensive ecosystem of technological solutions. So, we invite you to become part of this team! We also have great benefits for you! We know that together we will achieve success, so apply now and become part of this outstanding Team. **Responsibilities and attributions** **Your day-to-day at Topaz:** * **Responsibilities and attributions:** Attend to and verify the functioning of existing or new COBIS products for company clients. * Collaborate in defining testing strategies. * Design system test cases and scripts. * Keep tracking tools properly updated. * Provide early feedback on developments. * Suggest functional and usability improvements. * Validate and ensure compliance with acceptance criteria for user stories in each sprint. * Execute and document test scripts in the system according to planning. * Report errors detected during testing processes. * Certify correction of errors reported by themselves as well as by external clients. * Collaborate with the team to meet sprint goals. * Generate reports on test execution for monitoring purposes. * Develop and/or maintain up-to-date functional documentation for applications: user manuals, procedure manuals, user guides. * Provide support for COBIS modules to internal and external clients during implementation processes. **Requirements and qualifications** **What do you need to join Topaz?** Academic background: Professional degree in administration, economics, accounting, or industrial engineering. * Work experience: Four (4) years of professional experience, of which two (2) years in application testing within the financial sector, specifically on liability products and integrations with third parties. Skills: * Collaborative Teamwork and Management: Foster a collaborative environment among team members, facilitating communication and idea exchange to achieve common goals. * Effective Communication: Demonstrate exceptional ability to communicate clearly and concisely, both verbally and in writing. Actively listening to customer concerns and providing understandable responses is essential to ensure mutual understanding. * Agile Problem Solving: Quickly identify issues and propose effective, practical solutions using a proactive approach that minimizes impact on delivery timelines. * Analytical Mindset: Apply critical and analytical thinking to assess complex situations, design test strategies, and ensure final product quality. * Customer Expectation Management: Set and manage clear expectations with customers, ensuring they understand service scope, timelines, and expected outcomes, while maintaining open communication throughout the process. * Adaptability to Diverse User Profiles: Adjust communication and support approaches based on the user's knowledge level, providing appropriate assistance to both experts and beginners. * Stress Management and Professionalism: Maintain composure and professionalism in challenging situations, ensuring customer concerns and issues are handled appropriately. * Flexibility and Adaptability: Demonstrate a strong ability to adapt to changing requirements, tight deadlines, or limited resources, always maintaining focus on quality and customer satisfaction. * Process Documentation: Efficiently manage documentation of processes and results, ensuring a clear and accessible record is maintained to facilitate work continuity and continuous improvement. **Additional information** **Keep in mind these benefits that will enhance your experience at Topaz** * Health and Well-being: Because we care about our teams, we offer various health plans focused on promoting well-being within the organization. * Personal and Professional Development: We are in constant evolution. Therefore, we provide environments, programs, and policies that guarantee the space and opportunities needed for your career path. * Flexibility and Free Time: Here you'll find the time you need to recharge energy, and you can also enjoy a free day on your birthday. Hybrid work model available. * Agreements: We offer various agreements and discounts. At **Topaz**, we go beyond technological creation: **we transform the way the world interacts with money.** What’s our secret? **Topaz One**, the first global fullbanking platform, designed to drive the evolution of financial institutions and take them to new frontiers. We are a vibrant community of **over 2000 Topazers**, passionate about technology, innovation, and creating disruptive solutions. Our diversity of cultures and experiences enriches our perspective and drives us to achieve extraordinary results. If you're looking for a place where your talent has real impact, where you can grow professionally and be part of a global community that is making history, come be a Topazer! **Join our team and let's build the future of finance together.**