**At Terpel, we are committed to generating diverse employment opportunities.** **If you are motivated to create, inspire, and learn, this challenge is for you!** We are looking for our new Customer Experience Technician, who will be responsible for providing administrative and functional support in executing the management of customer (CX) and employee (EX) experience at Terpel, ensuring the proper operation of various processes and activities, and consolidating departmental data and information. Requirements: Education: Minimum technical or technological level, or students in final semesters of Business Administration, Industrial Engineering, Economics, Marketing, or related fields. Experience: Minimum 1 year Specific Knowledge: Database management, office tools, and customer service. Functional understanding of CRM, knowledge of Power BI, CX, EX, XM is desirable.