Join our team as a **Lead Salesforce Business Analyst** to support the analysis and optimization of multiple Salesforce instances. You will evaluate business processes to determine consolidation, removal, or retention strategies. Apply now to help drive efficiency and enhance our Salesforce environment. *We accept* *CVs in English only.* **Responsibilities** * Analyze multiple Salesforce instances to identify process overlaps and redundancies * Collaborate with business stakeholders to understand and document business processes * Evaluate declarative Salesforce functionality to recommend process improvements * Facilitate discussions with business teams to gather requirements and feedback * Develop clear documentation and process maps for proposed changes * Support decision\-making on process consolidation, removal, or retention * Communicate analysis outcomes and recommendations to technical and business teams * Coordinate with Salesforce administrators and developers to implement approved changes * Monitor post\-implementation results to ensure process effectiveness * Provide expert advice on Salesforce declarative capabilities and best practices **Requirements** * Experience in Salesforce business analysis with 5\+ years of relevant work * Strong understanding of declarative Salesforce functionality * Proven leadership skills in managing complex analysis projects * Experience in analyzing and consolidating multiple Salesforce instances * Excellent communication skills to interact effectively with business stakeholders * Strong problem\-solving skills for process evaluation and optimization * Ability to document and present business processes clearly * Experience in coordinating with cross\-functional teams * B2\+ level English proficiency **We offer** * Learning Culture \- We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally * Health Coverage \- Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family * Visual Benefit \- Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200\.000 COP for any visual health expenses * Life Insurance Plan \- We have partnered with MetLife to offer a full\-coverage Ife insurance plan. So, your family is covered, even if you are gone. * Medical Leave Coverage \- We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us * Professional Growth Opportunities \- We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally * Stock Option Purchase Plan \- As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization * Additional Income \- Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways * Community Benefit \- You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams! *Please note that even though you are applying for this position, you may be offered other projects to join within EPAM.* EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi\-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting\-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.