We are seeking a highly skilled **Senior Support Engineer** with expertise in Linux and Managed File Transfer (MFT) systems, specifically CLEO Harmony and Sterling File Gateway. In this role, you will play a vital part in supporting our MFT platform migration, ensuring secure, reliable, and scalable file transmission services across our business units. *We accept* *CVs in English only.* **Responsibilities** * Configure and set up CLEO Harmony and Sterling File Gateway to enable file transmission capabilities * Design automated workflows for MFT using shell and Perl programming * Configure and manage Connect:Direct and file agent scripts for automated file transfers * Collaborate with network, firewall, and system administrators to resolve connectivity issues involving TCP/IP and FTP/SFTP * Gather and analyze transmission requirements by interacting with business stakeholders to design tailored solutions * Provide 24x7 support for file transmission systems, including on\-call rotations and maintaining after\-hours availability for scheduled maintenance * Mentor team members and adhere to established engineering processes * Accept guidance from project leads, with the capability to step into a lead role when necessary **Requirements** * Hands\-on experience with CLEO Harmony and Sterling File Gateway in operational environments * 3\+ years of Unix/Linux application support and programming skills utilizing Bash/Korn Shell and Perl * 3\+ years of expertise in file transmission protocols including SFTP/SSH, FTPS/SSL, HTTPS, and PGP/GPG * Background in TCP/IP connectivity setups, troubleshooting, and MFT workflow creation * Strong problem\-solving and troubleshooting abilities * Ability to handle multiple tasks and projects under strict deadlines * Excellent interpersonal communication and documentation capabilities **Nice to have** * Background in IBM Sterling Connect:Direct * Programming knowledge of C and Java * Familiarity with Google Cloud Platform (GCP) and GCS Bucket storage * Understanding of cloud architecture principles **We offer** * Learning Culture \- We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally * Health Coverage \- Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family * Visual Benefit \- Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200\.000 COP for any visual health expenses * Life Insurance Plan \- We have partnered with MetLife to offer a full\-coverage Ife insurance plan. So, your family is covered, even if you are gone. * Medical Leave Coverage \- We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us * Professional Growth Opportunities \- We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally * Stock Option Purchase Plan \- As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization * Additional Income \- Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways * Community Benefit \- You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams! *Please note that even though you are applying for this position, you may be offered other projects to join within EPAM.* EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi\-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting\-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.