Requisition ID: 240105 Thanks for your interest in ScotiaGBS, the best campus in Bogota. Join a purpose driven winning team, committed to results, in an inclusive and high\-performing environment. ***Purpose*** The Senior Manager, Business Control, provides strategic leadership and oversight for the Business Control function, ensuring consistent, high\-quality support for Contract Owners across the Third\-Party Management Lifecycle. This role is accountable for leading a team of Managers and Analysts who facilitate supplier onboarding, risk assessments, and lifecycle activities in alignment with Procurement and Third\-Party Risk Management policies. The Senior Manager drives operational excellence, stakeholder engagement, and continuous improvement across the enterprise. ***Accountabilities*** * Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge. * Define and execute the vision for the Business Control function, aligning with enterprise procurement and risk management strategies. * Lead cross\-functional initiatives to enhance third\-party lifecycle management and improve service delivery. * Manage and mentor a team of Managers and Analysts, fostering a culture of performance, accountability, and collaboration * Ensure consistent execution of supplier onboarding, DDQs, payment setup, renewals, and reassessments * Ensures Operational Level Agreements are met and addresses barriers to achieving amenable and timely resolution to escalated issues. * Serve as a senior point of contact for internal stakeholders including Sourcing, Legal, Risk, Control Functions, and Business Lines. * Ensure alignment across functions and resolve escalations with a strategic and solutions\-oriented approach. * Oversee adherence to Procurement and Third\-Party Risk Management policies and procedures. * Support audit readiness and contribute to governance frameworks and policy updates. * Establish and monitor KPIs to assess team performance, service quality, and operational efficiency. * Lead transformation initiatives within the Business Control. * Provide executive\-level reporting and insights to inform decision\-making and strategic planning. * Support the development and execution of strategic plans related to third\-party lifecycle management. * In conjunction with the Director, GBS Procurement, recruits, selects and onboards permanent and contract staff. * Manages team by setting performance expectations, monitoring performance, providing coaching and feedback including the preparation of performance appraisals, and supporting individual personal development plans. * Provide input into policy updates, system enhancements, and governance frameworks. * Understand how the Bank’s risk appetite and risk culture should be considered in day\-to\-day activities and decisions. * Contribute to a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge. * Creates an environment in which his/her team pursues effective and efficient Support Services Operations in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day\-to\-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. * Builds a high\-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching ***Reporting Relationships*** Primary Manager: Director, Global Procurement Services GBS Direct Reports:Manager, Business Control Shared Reports (solid/dotted if applicable): NA ***Dimensions*** * Oversee a team of direct full\-time employees * This role is global in nature and supports multiple categories and business units. * Key contacts include individuals across multiple Business Lines and Functions * Supports department goals \& objectives related to Value Creation * Supports adherence to Procurement and Third\-Party Management Policy * Services the Global Enterprise * Subject to SOX reporting accountabilities for controls documentation and audit support ***Education / Experience / Other Information*** * College Diploma or University Degree in related field * 5\+ years of accounting, project management, business administration, business analysis, data analyst, business process improvement, operations lead experience related to procurement and/or finance * 3\+ years of people management experience, preferably in a matrixed or cross\-functional environment. * Proven experience managing teams in procurement, third\-party risk, or vendor lifecycle operations. * Strong understanding of supplier lifecycle processes, risk management and compliance frameworks. * Strong communication and stakeholder management skills, with the ability to influence at senior levels. * Analytical mindset with experience in data\-driven decision\-making and performance reporting. * Experience with platforms such as Coupa and Icertis, with the ability to guide team usage and optimize processes is an asset * Skilled in data analysis and reporting to support performance tracking and decision\-making. * Effective written, oral, and presentation skills, with the ability to tailor messaging for diverse audiences including executives, business lines, and control functions. * Strategic thinker with a proactive approach to operational challenges. * Ability to manage multiple priorities and drive results in a fast\-paced environment. * Familiarity with Scotiabank Business Lines and Corporate Functions to support their third\-party needs * Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), with the ability to produce executive\-level reporting, dashboards, and presentations * Self\-motivated, proactive, and effective in leading cross\-functional teams. **Specific Requirements:** * + Fluent in English and Spanish required ***Working Conditions*** Work in a standard office\-based environment; non\-standard hours are a common occurrence. Location(s): Colombia : Bogota : Bogota Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.