Customer Service Assistant

Description

Job Summary: We are seeking a Customer Service professional for the cosmetic and pharmaceutical sector, focused on order tracking and B2B customer support. Key Highlights: 1. B2B customer service and order tracking 2. Claim management and support to the sales department 3. Effective communication and organization A company in the cosmetic and pharmaceutical sector is looking for a person for **Customer Service**, focused on order tracking and B2B customer support. Responsibilities * Customer support via email, phone, and WhatsApp * Order and request tracking * Claim management * Database updates * Support to the sales department Requirements * Minimum 1 year of experience in customer service * Excellent verbal and written communication skills * Organization and attention to detail * Basic proficiency with digital tools Employment Type: Full-time, Indefinite