**About WindshieldHUB** WindshieldHUB is one of the fastest\-growing on\-demand service platforms in the United States, specializing in auto glass repair and replacement. We take pride in combining advanced technology with a human touch to deliver a seamless customer experience nationwide. With over 1 million customers served, we continue to grow by investing in people who are passionate about making a difference. **What We’re Looking For** We are seeking fluent English\-speaking Customer Service Representatives based anywhere in Colombia. As the face of WindshieldHUB, you’ll help customers across the U.S. with inquiries, service scheduling, and support. This is a virtual work position, but professionalism, communication, and customer satisfaction are expected at the highest level. **Key Responsibilities*** Handle inbound and outbound customer calls with a high level of accuracy and empathy. * Guide customers through the booking process and answer service\-related question * Resolve issues or escalate when necessary using established protocols. * Assist customers with navigating our website and digital tools. * Manage time effectively while meeting key performance indicators (KPIs). * Work in coordination with internal departments to support customer needs. * Deliver a service experience that promotes brand loyalty. **Requirements*** Minimum 2 years of experience in a customer service role. * Fluency in English (C1 or C2 level required). * Prior experience virtual home in a customer\-facing role. * Familiarity with CRMs or customer support platforms (Zendesk, Freshdesk, * etc.). * A strong work ethic, punctuality, and organizational skills. * High\-speed internet, a reliable desktop or laptop, and a noise\-canceling * headset. * A quiet and dedicated workspace at home to handle calls without * interruptions. * Availability for morning, afternoon, or evening shifts, including weekends if * needed. **What We Offer*** Weekly pay in USD. * Fully Virtual work — no commuting. * Paid training and continuous development opportunities. * A positive and collaborative team environment. * The opportunity to grow with a U.S.\-based company expanding globally. **Join WindshieldHUB** We’re not just hiring a voice — we’re hiring the future of our customer experience.If you are committed, tech\-savvy, and ready to bring your best energy to a fast\-paced role, apply now and take the first step in building your career with WindshieldHUB. **Equal Opportunity** WindshieldHUB is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. LMcpsOpPcC