**CONTINUOUS SERVICE AGENT\- CALI** **XOLIT S.A.S** invites you to lead the technological revolution as a Continuous Service Agent! At XOLIT S.A.S., we are a leading multinational company in innovation, visionary and focused on transforming how organizations approach technology. Our creativity, talent, and commitment to excellence have positioned us at the forefront of the industry. **Job Objective** To provide comprehensive, high-quality technical support and professional, friendly service, ensuring effective problem resolution and guaranteeing uninterrupted service continuity for our clients at all times. **Academic Requirements** Technical or technological degree in computer equipment maintenance, systems, network management, or related fields. **Work Experience** 1 to 3 years of experience in maintenance, help desk, and preventive and corrective support for office tools, hardware, and software. **Technical Knowledge and Skills** · Active Directory · Ticketing tool · Preventive and corrective machine maintenance support · Office application support · First-level network support **Job Conditions** · Indefinite term contract \+ statutory benefits. · Salary negotiable according to experience · Work mode: Onsite · Type of position: Full-time **Benefits awaiting you** · Complementary health plan for your well-being. · 22 days of annual leave (15 days by law \+ 6 additional company days \+ 1 birthday day). · Semi-annual bonuses based on performance and goal achievement. · Flexibility and results-oriented work culture. Ready to make a difference? If you are passionate about technology, enjoy taking on challenges, and want to work in a team that is transforming the digital world... We are looking for you! Apply now and become part of **XOLIT S.A.S.** Type of position: Full-time, Indefinite Application Question(s): * Do you have technical knowledge and skills in: · Active Directory · Ticketing tool · Preventive and corrective machine maintenance support · Office application support · First-level network support