**Additional Information** **Job Number**25174698 **Job Category**Sales \& Marketing **Location**Santa Marta Marriott Resort Playa Dormida, Carrera 3 No 142\-60, Santa Marta, Colombia, Colombia, 470006 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **Position Overview** This position is responsible for actively pursuing and managing sales opportunities. Ensures business operations are timely and efficient to properly deliver services. Assists in leading all daily sales-related activities and focuses on building value-based, long-term customer relationships to achieve sales goals. Achieves individual sales targets. **Candidate Profile** **Education and Experience Requirements** * Two-year degree from an accredited university in Business Administration, Marketing, Hospitality and Restaurant Management, or a related major; 3 years of experience in Sales and Marketing or related professional field. Or * Four-year Bachelor’s degree in Business Administration, Marketing, Hospitality and Restaurant Management, or related major; 1 year of experience in Sales and Marketing or related professional field. **Core Work Activities** **Build Successful Relationships That Generate Sales Opportunities** * Collaborate with external hotel sales channels to ensure coordinated and complementary, rather than duplicative, sales efforts. * Establish and strengthen relationships with existing and new clients to secure future bookings. Activities include sales calls, entertainment events, FAM trips, trade shows, etc. * Develop relationships within the community to enhance and expand the client base for sales opportunities. * Manage and build relationships with key internal and external stakeholders. * Provide accurate, comprehensive, and effective revenue information to the Banquet Operations team. **Manage Sales Activities** * Conduct sales visit follow-ups with sales team members to obtain new business and/or close deals. * Execute and support operational aspects of booking business (e.g., generate proposals, write contracts, customer correspondence). **Understand Market Trends and Target Customer Information to Maximize Revenue** * Identify new business opportunities to achieve personal and hotel revenue goals. * Understand the overall market — competitors’ strengths and weaknesses, economic trends, supply and demand dynamics — and know how to sell effectively within these factors. * Identify and seize the best opportunities for the hotel based on market conditions and hotel needs. * Understand the hotel’s key target customers and service expectations; serve them and provide better business solutions by understanding their business, challenges, and concerns. **Deliver Exceptional Customer Service** * Support the company’s service and relationship strategy by delivering outstanding service during every customer interaction to enhance customer loyalty. * Serve customers to increase market share. * Implement and support the company’s customer service standards. * Deliver exceptional customer service consistent with the company’s daily service fundamentals. * Set a positive example in customer relationship management. * Interact with guests to gather feedback on product quality and service levels. *Marriott International is committed to providing equal employment opportunities and welcomes individuals of all backgrounds. We actively foster an inclusive environment that respects and values the unique perspectives of every employee. Our greatest strength lies in the rich blend of cultures, talents, and experiences across our workforce. We are committed to zero discrimination on any legally protected basis, including disability, veteran status, or other conditions protected by applicable law.* Marriott Hotels strives to master the art of hospitality, embracing every innovative opportunity to deliver familiar, comforting experiences to all guests. Become an extraordinary host at Marriott Hotels and carry forward the service philosophy of "Always Pursuing Excellence in Hospitality." Put yourself in the guests’ shoes and sustain and elevate our brand tradition through sincere and thoughtful service. As a role model in the global hospitality industry, Marriott Hotels sincerely invites you to join us and discover endless opportunities. Joining Marriott Hotels means becoming part of Marriott International’s exceptional portfolio of brands. Launch your journey **from here**, realize your personal value, **pursue** your life goals, **join** an outstanding international team, and **showcase** your true self. JW Marriott is a luxury hotel brand within Marriott International, operating over 100 hotels and resorts in major cities and renowned destinations worldwide. JW Marriott upholds a people-first brand culture, believing that employees are the foundation of success—happy employees lead to satisfied guests. JW Marriott associates are confident, innovative, genuine, and perceptive, embodying the outstanding qualities of J. Willard Marriott, the founder of Marriott International and namesake of the brand. We welcome you to join us as part of the JW Marriott family, experience a work environment like no other, and build meaningful connections in a diverse setting. Extraordinary hospitality begins with how we care for our people. This is why JW provides training, development, and recognition opportunities, allowing you to fully engage your passion in a luxurious environment focused on holistic well-being. This is JW Exceptional Hospitality. Joining JW Marriott means becoming part of Marriott International’s exceptional portfolio of brands. Launch your journey **from here**, realize your personal value, **pursue** your life goals, **join** an outstanding international team, and **showcase** your true self.