**Overview** ------------ The Deal Desk Analyst 2 is responsible for the management and execution for all quote\-to\-cash activities. This includes but is not limited to an understanding of all the company’s product lines and the ability to analyze deal structures and lead them through to execution. **What you will be doing** -------------------------- * Management of all quote\-to\-cash activities within assigned vertical with expertise in deal structures; apply deal structure knowledge to ensure deals are structured and processed efficiently to maximize sales and profitability * Serve as an advisor to the sales team on deal structure and the quoting for standard contracts * Communicate with multiple departments to review and escalate routine issues that arise from the quote\-to\-cash process * Review all contractual terms and conditions, verifying compliance with internal policies and corporate initiatives; communicate these accounting and audit guidelines, contractual terms and exception management clearly and directly to sales and sales leadership * Work closely with key stakeholders to ensure assigned contracts and quotes are worked to completion with oversight as needed * Review, investigate and resolve operational questions and issues for account managers and clients * Facilitate timely, seamless handoffs to customer operations, including all required documentation * Work with IT to troubleshoot data transmission issues between systems, as needed, and implement process changes as required **What will make you successful** --------------------------------- * Bachelor's degree or equivalent experience * Experience as a Deal Desk Analyst * Bilingual in Spanish and English * Experience in software sales or contract negotiation in the software industry * Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact * Good organizational, multi\-tasking, and time management skills * Good collaboration skills, applied successfully within team as well as with other areas * Good sound judgment and business acumen skills * Good interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department * Good analytical and problem solving skills * Good critical thinking and problem solving skills * Good facilitation and project management skill * Self\-motivated with the ability to manage projects independently to completion * Able to thrive in a fast paced, deadline driven environment * Able to provide exceptional follow through and be customer\-service driven * Good ability to handle confidential and sensitive information with integrity, discretion, and tact * Good ability to establish rapport and gain the trust of others; effective at gaining consensus * Ability to work independently and in a team environment * Good knowledge of revenue recognition guidelines * Maintain a general knowledge of company's software functionality and comprehension of licensing strategies * Up to 10% travel time required