We are looking for a talent to join our Operations team at Marsh. This position will be located in Bogotá. It is a hybrid role requiring at least three days of work in the office. The Operations Analyst will be responsible for the analysis and review of policies and endorsements, support in policy issuance and renewals, and billing analysis. The candidate will coordinate with different areas to ensure proper policy administration and customer satisfaction. **We count on you to:** * Perform analysis and review of policies and endorsements, ensuring compliance with contractual and underwriting conditions. * Prepare and coordinate policy issuance and renewal processes, including document review and information validation. * Carry out billing analysis and reconciliations related to policies and renewals. * Develop and maintain operational reports related to policies and document management. * Handle internal and client inquiries, coordinating with claims, commercial, and finance departments; (availability to work on holidays). **What you need to have:** * Professional degree with at least 2 years of experience in document analysis and management within the insurance sector, preferably in P\&C. * Experience in policy and endorsement management, and handling insurance reports. * Proficiency in MS Office, intermediate level in Excel. * Availability for a 3x2 hybrid schedule (minimum of 3 office days), working hours from 8:00 to 17:00, and availability to work on holidays. **What makes you stand out:** * Previous experience in insurance companies, brokerages, or agencies. * Customer service experience within the insurance sector. * Knowledge or experience in claims management and operational reporting in insurance. **Why join our team?** * We help you become your best self through professional development opportunities, interesting work, and supportive leadership. * We foster a vibrant and inclusive culture where you can work with talented colleagues, create new solutions, and make an impact on colleagues, clients, and communities. * Our scale allows us to offer a variety of career opportunities, as well as benefits and rewards that enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office\-based teams will identify at least one “anchor day” per week on which their full team will be together in person.