**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world\-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** On Colombia’s Caribbean coast, in the historic city of Cartagena, Four Seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. Experience the authentic charm of the Getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. Connect to the lively social scene in four restaurants and lounges. Entertain in two ballrooms. Then unwind at the Spa, Fitness Centre and two rooftop pools. With timeless style and legendary service, Four Seasons is shaping Cartagena’s new cultural focal point. **About the role:** The Public Areas Supervisor is responsible for ensuring that all common areas of the hotel such as lobby, corridors, public restrooms, meeting rooms, elevators, stairwells, employee areas and outdoor spaces—remain clean, tidy and presentable at all times. This position supervises cleaning staff assigned to these areas, coordinates daily tasks, verifies quality standards and ensures compliance with the hotel's established hygiene and safety protocols. **What you’ll do:** * Maintain cleanliness and order in all public areas of the hotel, guaranteeing excellent presentation and hygienic conditions at all times. * Supervise and assist with cleaning during special events, ensuring spaces are ready before, during and after each activity. * Follow and enforce hygiene, safety and occupational risk prevention regulations, including proper handling of waste and chemicals. * Respond courteously and efficiently to guest requests or complaints, always maintaining a professional and service-oriented attitude. * Prepare daily reports and communicate relevant incidents or instructions, ensuring effective coordination with the team and upcoming shifts. **Requirements** : * Minimum of 1 year of experience leading teams in the housekeeping department * Technical or technological degree in hotel management, business administration or hospitality administration. * Basic knowledge of Opera and HotSos * Proficiency in operating cleaning machinery such as rotary machines (floor buffers), high\-pressure washers, and professional Karcher equipment. * Knowledge of furniture and carpet cleaning. * Knowledge and handling of cleaning solutions. **What we offer:** * Competitive salary * Indefinite-term contract * Excellent training and development opportunities * Free accommodation at other Four Seasons hotels and resorts * Free laundry service for employee uniforms * Free meals for employees