**Customer Service Representative** **Location:** Medellin **Schedule:** Monday to Friday / 8:00 AM – 5:00 PM / Hybrid **Contract Type:** Permanent **About Us:** At **StaffBridge**, we’re a growing logistics company with a people\-first approach. We’re big on teamwork, development, and giving our team space to grow. If you're looking to be part of a supportive environment where your work really counts, this is the place! **Your Role** We’re looking for a **Customer Service Representative** to be the first point of contact for our customers. In this role, you will provide timely and helpful support primarily through chat. You’ll be responsible for answering customer inquiries, resolving issues efficiently, escalating concerns when needed, and maintaining accurate records of all interactions **What You Bring** * Previous experience with Shopify Store and TikTok Shop * Great communication and problem\-solving skills * Strong written communication skills * Availability to work the assigned schedule **Why Join Us?** * Be part of a fast\-growing, team\-oriented company * Supportive culture with room for professional growth * Your role is key to keeping our logistics running smoothly **Ready to Join the Team?** Apply now and become part of **StaffBridge**—where logistics meets teamwork and your impact matters! Job Type: Full\-time