Operations Analyst

Description

Summary: Join a team as an Operations Analyst, supporting business execution through strong coordination, accurate reporting, and continuous improvement in a fast-paced environment. Highlights: 1. Support business execution through coordination and accurate reporting 2. Contribute to continuous improvement in a fast-paced environment 3. Work with diverse stakeholders and cross-functional partners **JOB DESCRIPTION** Join a team that keeps critical day\-to\-day operations running smoothly. As an Operations Analyst, you will support business execution through strong coordination, accurate reporting, and a service\-focused mindset. You will work with diverse stakeholders and contribute to continuous improvement in a fast\-paced environment. We value organized, detail\-oriented professionals who take ownership and deliver high\-quality work. As an Operations Analyst in the Operations team, you will support administrative and operational workflows that enable effective business execution. You will coordinate requests, maintain trackers and documentation, prepare reporting, and help resolve issues through disciplined follow\-up. You will work with cross\-functional partners to ensure tasks are completed accurately and on time. Job Responsibilities * Coordinate daily operational requests by managing intake, prioritization, follow\-up, and completion tracking * Maintain accurate documentation, records, and process trackers to support visibility and control discipline * Prepare recurring and ad hoc reports and summaries for stakeholders using approved templates and tools * Support meeting logistics, including scheduling, agendas, notes, and action\-item tracking * Monitor process exceptions and escalate risks, delays, or data issues to the appropriate stakeholders * Partner with internal teams to resolve inquiries, clarify requirements, and support timely execution * Perform data quality checks and reconcile basic discrepancies to improve accuracy of reporting * Identify opportunities to streamline workflows and support implementation of process improvements * Provide professional, timely communication to stakeholders, ensuring clear status updates and next steps * Support additional administrative tasks and special projects as needed Required Qualifications, Capabilities, and Skills * Bachelor's degree or equivalent professional experience; 1\+ year of experience in operations, business support, shared services, or an administrative role * Intermediate English level, with the ability to navigate systems/tools and maintain a professional conversation * Strong organizational skills and ability to manage multiple priorities and deadlines in a fast\-paced environment * Strong attention to detail and ability to consistently produce accurate work; ability to perform basic data quality checks and reconcile discrepancies * Proficiency in Microsoft Excel, PowerPoint, and Outlook * Ability to work effectively with stakeholders across different teams and levels; ability to follow defined procedures, maintain documentation, and apply sound judgment when escalating issues **ABOUT US** J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first\-class business in a first\-class way approach to serving clients drives everything we do. We strive to build trusted, long\-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. **ABOUT THE TEAM** J.P. Morgan's Commercial \& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial \& Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.