Bolivar Front Office & Guest Services Job Listings

Director of Sales and Marketing64521044581122120

Indeed

Director of Sales and Marketing

Director of Sales and Marketing A Director of Sales and Marketing manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. **What will I be doing?** As Director of Sales and Marketing, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Director of Sales will work to develop the sales group and groom a high\-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards: * Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments * Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support * Prepare company contracts for the hotel in accordance with current business and pricing conditions * Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator * Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success * Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports * Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings * Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity * Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests * Produce accurate and timely reports that meet the needs of the hotel and the management company * Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team * Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs * Contribute to relevant management meetings to develop and implement sales and marketing initiatives **What are we looking for?** A Director of Sales and Marketing serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Positive attitude and good communication skills * Commitment to delivering a high level of customer service * Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations * Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges * Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members * Excellent organisational and planning skills * Excellent grooming standards * Flexibility to respond to a range of different work situations * Ability to work well under time pressure and/or demanding travel schedules * Demonstrated previous experience in a Sales role with the proven ability to close a sale It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Knowledge of the local market * Knowledge of hospitality industry * A passion for sales and target\-based performance * Relevant degree, in sales, business development or other relevant business field, from an academic institution **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Bolivar, Colombia

Negotiable Salary

Indeed

Cashier

Cashier A Cashier will record and reconciles transactions for the all cashiers on a daily basis. **What will I be doing?** As Cashier, you will record and reconciles transactions for the all cashiers on a daily basis. Specifically, you will be responsible for performing the following tasks to the highest standards: * Record all takings from Food and Beverage cashiers envelopes on a daily basis * Reconcile, investigate and correct any cash and credit card discrepancies * Ensure all takings are handed to the General Cashier in a timely manner * Complete all cashiering reports and any other duties to support business demand * Produce daily cash and ledger reports * Understand the food and beverage services being provided, including any promotions * Manage customer or team member inquiries and complaints, promptly and completely * Act in accordance with fire, health and safety regulations and follow the correct procedures when required * Execute on tasks/requests as instructed by the Finance Manager and/or General Manager **What are we looking for?** A Cashier serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Previous experience with accounting, finance, or cash management (cashier) * Possess strong organisational skills * A good understanding of financial operating systems and procedures * Ability to quickly learn food and beverage computer systems * Ability to read and deliver reports * Strong influencing, inter\-personal and communication skills * Excellent analytical skills It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Previous Accounts/Finance experience in a high volume department, preferably within a hotel environment * Experience with the PeopleSoft system **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Bolivar, Colombia

Negotiable Salary

Indeed

Laundry Attendant

Laundry Attendant A Laundry Attendant is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience. **What will I be doing?** As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards: * Ensure support is provided to the laundry function when required * Complete wash cycles, folding of linen and correct storage * Manage guest requests in line with company brand standards and one call delivery deadline * Greet guests in public areas and rooms in a warm and friendly manner * Provide laundry, pressing, sewing, and other similar services to guests * Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly * Maintain linen room and uniform store \- Ensure floors are stocked with the correct amount of each linen items * Ensure chemicals are used and stored correctly * Report maintenance and hazard issues * Comply with hotel security, fire regulations and all health and safety legislation **What are we looking for?** A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Positive attitude * Good communication skills * Ability to work under pressure * Ability to work on own or in teams * Respond to guest requests and deliver high levels of service * Methodical and well organised It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Previous laundry experience * Experience in a similar role **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Bolivar, Colombia

Negotiable Salary