Summary: We are seeking Bilingual Technical Support Engineers to be the first point of contact, handling tickets and resolving incidents for clients. Highlights: 1. Opportunity to boost your career in a growing team 2. Join a Great Place to Work–certified company 3. Focus on resolving client incidents We are looking for Bilingual Technical Support Engineers to join our growing team!You will be the first point of contact, handling tickets and resolving incidents related to our clients’ devices.What you need: \- 1–3\+ years of experience in Technical Support OR a technology\-related degree with no experience (Systems Engineering, Software Engineering, etc.)\- Strong networking troubleshooting skills (IP addresses, DNS, DHCP, etc.)\- Solid knowledge of Windows and Linux environments\- B2\+ English communication skills (fluent and conversational)If you’re looking to boost your career and join a Great Place to Work–certified company, we want to meet you!What we offer: \- On\-site position in Bogotá\- Performance bonus\- Premium healthcare\- Life insurance\- 40\-hour work week…and much more!Apply now and grow your career with us!. \-Requerimientos\- Educación mínima: Universidad / Carrera Profesional1 año de experienciaIdiomas: Inglés Conocimientos: Inglés b2, Linux, Networking, Soporte técnico, WindowsPalabras clave: apoyo, support, soporte, ingeniero, engineers, ingeniera, ing, engineerWe are looking for Bilingual Technical Support Engineers to join our growing team!You will be the first point of contact, handling tickets and resolving incidents related to our clients’ devices.What you need: \- 1–3\+ years of experience in Technical Support OR a technology\-related degree with no experience (Systems Engineering, Software Engineering, etc.)\- Strong networking troubleshooting skills (IP addresses, DNS, DHCP, etc.)\- Solid knowledge of Windows and Linux environments\- B2\+ English communication skills (fluent and conversational)If you’re looking to boost your career and join a Great Place to Work–certified company, we want to meet you!What we offer: \- On\-site position in Bogotá\- Performance bonus\- Premium healthcare\- Life insurance\- 40\-hour work week…and much more!Apply now and grow your career with us!. \-Requerimientos\- Educación mínima: Universidad / Carrera Profesional1 año de experienciaIdiomas: Inglés Conocimientos: Inglés b2, Linux, Networking, Soporte técnico, WindowsPalabras clave: apoyo, support, soporte, ingeniero, engineers, ingeniera, ing, engineer **Salario:** 3600000 COP/MONTH.