LLP Operations Coordinator Apply Now Company Overview **Connecting People, Improving Lives** Become a DHL professional and secure the essentials of your daily life through our top-tier benefits—we prioritize your safety, your health, and that of your family. Build your career with us and seize the opportunity to grow through multicultural experiences and daily challenges that will push you to excel. This will not be just another job—it will be your chance to make a positive impact on the environment and on people both within and beyond DHL. As a global company, we value the diversity of our employees as a true strength—and this strength can only be fully realized if everyone feels they can truly be themselves every day, regardless of ethnic origin, religion, sexual orientation, gender, disability, or any other personal characteristic. That is what we mean by inclusion. **Diversity Is Our Strength.** Being DHL means maximizing your capabilities. This position is for DHL SUPPLY CHAIN COLOMBIA SAS Role Description **CUSTOMER SERVICE COORDINATOR – LLP** A world powered by logistics. A company driven by its people. Right now, we are searching for our next talent. We offer you * Direct employment contract with the company * Shift schedules: Rotating shifts Monday to Friday: 6:00 a.m. to 2:00 p.m. and 2:00 p.m. to 10:00 p.m. Saturdays: 6:00 a.m. to 1:00 p.m. and 1:00 p.m. to 8:00 p.m. * Hybrid work arrangement * Benefits Connecting people, Improving lives Requirements **CUSTOMER SERVICE COORDINATOR**: Professional or final-semester student in a university degree program Minimum 2 years’ experience in customer service with an analytical focus, database management skills, problem-solving ability, multitasking capability, performance under pressure, and proficiency in Microsoft Office English proficiency level C1 is mandatory. Portuguese language knowledge is desirable. Responsibilities YOUR CHALLENGE * Processing generated orders * Handling support tickets * Updating and reviewing transportation systems * Validating and controlling generated orders * Registering orders * Answering phone calls * Updating the Emergency Logbook * Creating orders in systems according to client requests * Track & Trace of services * Monitoring suppliers to ensure service delivery * Resolving and managing operational conflicts JOB IDCO06692 COUNTRYColombia CITYBogota CATEGORYOperations