Level 1 Technical Support Agent

Description

Job Summary: We are seeking a Data Network Management Technologist or a recent graduate in Systems Engineering, Telecommunications, or Electronics with customer service experience. Key Highlights: 1. First-level technical support role with customer interaction 2. Opportunity for recent graduates in technology-related fields 3. Development in connectivity diagnostics and network management A telecommunications company requires a Data Network Management Technologist and/or a recent graduate in Systems Engineering, Telecommunications, or Electronics. Minimum 6 months of experience in customer service, help desk, or first-level technical support. Basic knowledge of networks, routers, WiFi, and connectivity diagnostics. Oral and written communication skills and service orientation. Database and KPI management . -Requirements- Minimum education: University degree / Technological program Less than 1 year of experience Knowledge: Help desk, Networks, Routers, Customer service, Technical support, Telecommunications Keywords: demonstrator, fair representative, traveling salesperson, agent, representative, agente, representante, support, soporte, technologist, technician, tech, technician, technology, tecnologia, technologist