**Job Description** We are a law firm specializing in immigration and dedicated to serving our community. We are looking for highly motivated individuals with experience in **customer service** to join our team! **Responsibilities** * Answer incoming calls from our clients and provide exceptional customer service * Resolve inquiries during the initial call efficiently and clearly. * Document the call in real time by writing notes in English and save them in a record **Requirements**: * Minimum of one year of experience in Call-Center or Customer Service roles * Spoken, written, and reading English at 95% proficiency (B2+) **Compensation**: * $3,500,000 to $4,000,000 (COP) **Work Hours**: * 8am-6pm Monday to Friday Job Type: Full-time Work Location: Remote